What are the responsibilities and job description for the Front Office Coordinator position at Turner and Patat, P.C.?
Company Description Turner and Patat, P.C. is a well-established accounting firm serving businesses and individuals in the Athens, Georgia area since 1983. The firm is known for providing dependable, year-round accounting services, including tax preparation, bookkeeping, and advisory support. Turner and Patat, P.C. focuses on building long-term relationships through accuracy, integrity, and responsive client service. Team members join a professional environment that values attention to detail, collaboration, and client satisfaction.
Role Description The Front Office Coordinator is a full-time, on-site role based in Watkinsville, GA. This position oversees daily front office operations, including greeting clients, managing phone calls, scheduling appointments, and maintaining a professional reception area. The Front Office Coordinator coordinates administrative workflows, manages client records, and supports accountants with document management during tax season. This role also monitors office supplies, assists with billing and payments, and ensures that clients receive timely, courteous, and accurate information. The Front Office Coordinator collaborates closely with team members to optimize office efficiency and uphold a high standard of client service.
Qualifications
- Candidates should possess strong Office Administration and Front Office management skills, including organization, scheduling, and record-keeping.
- Candidates should possess excellent Customer Service and Customer Satisfaction skills, with a focus on professionalism and client-centered support.
- Candidates should possess clear and effective Communication skills, both verbal and written, and the ability to interact with diverse clients and team members.
- Proficiency with standard office software (e.g., Microsoft Office, email, calendars, Quickbooks) and the ability to learn accounting-related systems is beneficial.
- Previous experience in a professional services environment, such as accounting, legal, or financial services, is preferred.
- High school diploma or equivalent required; additional education or training in business administration or related fields is a plus.
- Demonstrated reliability, discretion with confidential information, and the ability to manage multiple tasks in a fast-paced office.