What are the responsibilities and job description for the Housekeeping Attendant position at Turnberry?
Job Title: Public Area Housekeeping Attendant
Department: Housekeeping
Supervisor: Public Area Supervisor
POSITION SUMMARY:
Ensure the highest level of resident and guest satisfaction by offering prompt, professional, courteous, and dedicated services. Actively contribute to the department in order to complete tasks, meet goals, or manage projects. Overall, this position is responsible for and dedicated to providing recognition, satisfaction, and value to the residents and their guests, while continuously improving efficiency, accuracy, productivity, and service standards.
POSITION RESPONSIBILITIES:
- Maintain the cleanliness and impeccable presentation of all public areas, including lobbies, hallways, elevators, restrooms and outdoor areas
- Perform routine and deep-cleaning duties such as dusting, vacuuming, mopping, polishing and sanitizing surfaces
- Ensure all restrooms are fully stocked with the appropriate amenities and maintained to hygiene standards
- Monitor and respond promptly to resident and team member requests regarding public area cleanliness
- Participate in managing and replenishing housekeeping supplies and linen closets
- Identify and report maintenance issues or damages to the appropriate department to ensure timely resolution
- Follow all safety protocols and hotel policies to ensure a safe and well-maintained environment
- Offer professional. Discreet, and courteous assistance to residents and guests while maintaining a professional and hospitable demeanor
- Communicate professionally and effectively with residents and guests , ensuring every interaction reflects warmth, attentiveness, and the highest level of service
QUALIFICATIONS:
- High School Diploma OR equivalent
- 2 Years of housekeeping or laundry experience in a luxury residential/hotel property OR 5 Years of experience housekeeping
SPECIAL REQUIREMENTS/PHYSICAL DEMANDS:
- Strong attention to detail and commitment to cleanliness and presentation
- Must have a positive attitude with the ability to remain flexible and patient in a dynamic environment
- Excellent organizational and multitasking skills
- Ability to work standing and walking for prolonged periods of time
- Ability to work independently and efficiently in a fast-paced environment
- Ability to work in both an indoor and outdoor environment, including beachfront areas
- Ability to walk on uneven surfaces (e.g. sand)
- Must be able to lift up, carry, push, or pull up to 50 pounds
We are an equal opportunity employer committed to building a diverse team and fostering an inclusive environment where employees feel empowered to bring their authentic selves to work. We welcome applications from all qualified candidates regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability status, or veteran status
Turnberry Ocean Colony reserves the right to amend the job description at any time.