Processing Operations Resource Leader

Come check out Turkey Hill

We're a growing, nationwide company, born and raised in Southcentral Pennsylvania, that has been creating delicious ice cream and beverages since 1931. We offer competitive pay, great benefits, and leadership development opportunities with career-growth potential – join our team today

The Processing Operations Resource Leader makes an impact by–

• Oversee annual plant 3rd Party Inventory Audit.
• Oversee annual plant SQF audit.
• Oversee quarterly PDA/MasterLeo press inspections.
• Must be certified as a THD HTST plant sealer.
• Lead annual recertification of all on-site plant sealers (In charge of THD plant sealer program, in coordination with QA).
• On-call point person for HTST press broken seal activities.
• Coordinate repair of broken device.
• Run appropriate seal tests.
• Complete reseal THD and PDA documents and report findings to plant manager before equipment is put back in service.
• Daily inventorying and ordering commodities, to include but not limited to milk, cream, high heat condensed skim milk, and vegetable oil.
• Responsible for Ice Cream plant planning and coordination.
• Compare daily mix inventories to ice cream schedule, review findings with plant manager and ice cream planner, then create daily IC mix schedule for processing department.
• Compare daily mix needs to ice cream packaging inventories to ensure packaging for next 24 hours is onsite or en-route via purchase orders or 3rd party warehouse transfer and work with ice cream planner if changes are needed.
• Compare daily inventory of ingredients to ensure commodities needed are onsite.
• Responsible for the supervision of all processing personnel assigned to the shift/department.
• Work with all Tech Levels to resolve operational issues.
• Communicate with Fluid and Frozen Resource Leaders to ensure finished product quality standards and schedules (i.e. production, sanitation) are met.
• Conduct regularly scheduled team meetings with associates assigned to shift/department.
• Manage inventories of IC packaging, Fluid Packaging and Shipping/Receiving Warehouses. This includes conducting regular inventories and working with Finance for period close activities.
• Ensure packaging and ingredients are staged for Fluid and IC departments.
• Provide Manufacturing Manager a written report summarizing meeting activities, operational issues, quality related issues, ideas for process improvement and innovation.
• Assist Quality Assurance Manager and Manufacturing Manager in scheduling and participating in sensory evaluation sessions of all finished products.
• Ensure production and sanitation activities meet all corporate and regulatory safety, quality and Good Manufacturing Practice (GMP) requirements.
• Ensure all finished products meet corporate and regulatory quality standards.
• Ensure that day-to-day production operations are successfully accomplished.
• Ensure that company/department policies and procedures are adhered to and enforced.
• Ensure that shifts are adequately staffed for the following week's workload.
• Ensure that vacations and personal/sick days are properly scheduled and coordinated across shifts.
• Conduct associate performance evaluations for new hires, transfers, and as a part of the annual performance review process.
• Work with Department Trainer to ensure that associates newly assigned or transferred to the department are properly and adequately trained.
• Work with the Training Specialist to identify training and developmental opportunities for individual associates.
• Work with the Training Specialist and Department Trainer to identify department training needs for the entire team.
• Coach and support development of associates through the Tech Levels in the department.
• Set a good example on a daily basis by his/her actions and attitude.
• Ensure that associates assigned to the department maintain adherence to work hours scheduled specifically starting, quitting, lunch and break schedules.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
• Responsible for hiring, associate training and development, motivation and discipline. Shall work closely with senior management and the Human Resource Department to facilitate personnel administration and to assure compliance with pertinent legal and policy issues at all times.
• Ensure all associates perform all duties within established Good Manufacturing Practices (GMPs) regulations and safety guidelines.
• Provide guidance to assure programs, policies and practices are implemented and effective to produce safe quality foods that meet regulatory and company requirements.
• Support the development, implementation, maintenance, and ongoing improvement of the Safe Quality Food (SQF) 2000 System.
• Hold all employees accountable to the Turkey Hill Food Safety and Quality Principles.
• Demonstrate knowledge of continuous improvement and lean methodology.
• Track and report out on completion of department SLAM observations once a month. Follow up with corrective action process to prevent reoccurrence. Follow up on "at risk" comments and follow up with Senior Management on monthly report out.
• Demonstrate the ability to engage and coach Associates to effectively work in department and cross-functional teams to define and implement process improvements that provide value to the customer.
• Demonstrate the ability to lead or facilitate department and cross-functional teams through implementation of continuous improvement projects.

You could be a great fit if you have these things –

• Must be at least 18 years of age
• High School diploma or equivalent
• 3-5 years food and/or fluid processing manufacturing experience
• Lead HTST Operator
• Must work in a team environment
• Maintain adherence to work hours scheduled specifically starting, ending, lunch and break schedules
• Perform all duties within established Good Manufacturing Practice (GMP) regulations and safety guidelines
• Be accountable to the Turkey Hill Food Safety and Quality Principles
• Perform all other duties as assigned

Our associates enjoy these awesome benefits –

• Medical, dental, vision & prescription
• Life insurance, short-term & long-term disability
• 401(k) with company match – immediately vested
• Employee Assistance Program (EAP)
• Earn vacation and PTO
• Educational assistance reimbursement
• Company bonus plan
• Free ice cream and beverages

Physical Demands -

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job.

• The employee is required to talk and/or hear in a manufacturing setting where noise levels are high (PPE required).
• The employee is required to wear mandated PPE based on assigned job area.
• The employee is frequently required to stand and walk in an manufacturing environment for 8 hours.
• The employee must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job-related tasks.
• Must be able to position self to move, reach with arms/hands, stoop, kneel, crouch, or crawl as needed to perform various job-related tasks.
• The employee must be able to inspect all job-related equipment (office or floor) to ensure it is in good working condition prior to use. Must be able to use hands/fingers to handle (or feel) to operate various types of office equipment.
• Must be able to operate all job-related equipment (powered, hand or office) as required.
• Vision requirements: close vision, distance vision, peripheral vision, and depth perception and adjust focus.
• Ability to lift 50 pounds and/or push/pull 50 pounds on a regular basis.

This job description is not all encompassing, however, is intended to be a general description of the essential functions of this position. It is not intended as an employment contract.

This role is considered Safety Critical at Turkey Hill. In order to ensure safety for all of our associates, this role will have a zero tolerance policy when returning a positive drug screen, regardless of Medical Marijuana card holding status.

Notice to Staffing Agencies, Placement Services, and Professional Recruiters

Turkey Hill, LLC has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Turkey Hill employees directly in an attempt to present candidates.

Turkey Hill will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Turkey Hill, including unsolicited resumes sent to a Turkey Hill mailing address, fax machine or email address, directly to Turkey Hill employees, or to Turkey Hill's resume database will be considered Turkey Hill property. Turkey Hill will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Turkey Hill will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.

Turkey Hill will not pay a fee to any Recruiter that does not have a signed Turkey Hill contract in place specific to the position for which the resume was submitted.

Recruiting vendor agreements will only be valid if in writing and signed by Turkey Hill's Human Resources Manager or his or her designee. No other Turkey Hill employee is authorized to bind Turkey Hill to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Turkey Hill, recruiters agree to be bound and comply with this policy.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary : $90,000 - $120,000