What are the responsibilities and job description for the Banquet Porter position at TURF VALLEY RESORT AND CONF CNTR?
At Turf Valley Resort, we pride ourselves on providing a relaxing, peaceful atmosphere to ensure deep relaxation, as well as a peaceful retreat. Our resort offers breathtakingly scenic views of gently waning sunsets, which overlook the pinnacle of our property, as well as our newly renovated and carefully maintained golf courses. Located in Central Maryland, we are a short drive from Baltimore and Washington, DC. Turf Valley offers an inclusive and diversified work environment that emphasizes teamwork and career growth. We pride ourselves on being a family owned and operated business, and we truly see our employees as an extension of the family. Come join the family and see why 32% of our managers started as hourly employees and 56 % of our employees have been here for 10 years. Work above par, drive your own cart through life & play the whole 18 holes with us here at Turf Valley Resort.
Duties and Responsibilities:
Banquet Areas:
- Read and follow daily floor plan
- Set up and break down banquet area: tables and chairs, staging, pipe and drape, podiums.
- Load dinner plates onto trays
- Sort dishes and glassware during meal service
Transport Heavy Equipment as Necessary:
- Prepare tanks for outside grills, piano, ice sculptures and food warmers
- Ice to bars and restock ice bins
- Beverage Coolers to pool area or golf course
- Help transportation of chaffers
Cleaning:
- Clean the service hallway
- Sweep, mop, wax and buff the floors
- Wash walls, doors and windows
- Dust furniture, fixtures, artwork, and signage in ballrooms and conference rooms
- Shampoo and vacuum carpets
- Sweep outside stairs, entrances and driveways
- Empty and clean cigarette urns
- Empty outside trash cans when necessary
- Keep all equipment in clean and working order
- Clean trash cans
Cleaning the Bars:
- Beer taps, soda, and liquor guns
- Ice Bins and hand sinks
- Bar mats and bar drinks
- Mirror and trim work
- Sweep and mop
Recycling Cardboard Boxes:
- Breakdown cardboard boxes and glass bottles
- Dispose of food recycle
- Dispose of appropriately at the dumpster
Handling Multiple Tasks:
- Handle various room assignments simultaneously
- Ability to prioritize various tasks
- Able to work independently, find yourself something to do at all time
- After completion of tasks, seek manager for additional responsibilities
Proper storage for Equipment:
- Eight-foot tables, five foot rounds, café tables
- Podium
- Staging
- Vacuum Cleaner
- Shampoo machines
- Broom, mop and mop bucket
- Chemical
Proper breakdown and reset for each room:
- Vacuum must be done before each set up. Do not drop any chairs unless carpet is done.
- Make sure chairs are free from stains
- Notify managers if room set ups are not complete
- Remove and return all unused items back to proper location
- Make sure there are chairs for registration, steps for stage
- Bridal suite should be set with one eight foot with eight chairs at all times. Do not store any extra tables or chairs.
- Do not leave anything in Coat room
- Staging must be returned to Ball storage
- Do not leave staging, tables, chairs, chair carts blocking emergency exit by ramp area
- Rinse off mop head before and after each use. Never leave dirty water in mop bucket
- Mop dance floor after each setup
Additional work during downtime:
- Clean windows, sweep stairway, polish Waterford brass handrail
- Organize, sweep, and mop storage area for tables and chairs
- Check public area with broom, dustpan, and check trash bins several times a day
- Vacuum and mop any area
Proper uniform, name tag, pants, shoes:
- Only khaki or black pants
- Only gray banquet shirt (not pro shop ones)
- Black shoes
- Cell phones to be used for job related only
- Punch in and out every shift