Bagroom Attendant

At Turf Valley Resort, we pride ourselves on providing a relaxing, peaceful atmosphere to ensure deep relaxation, as well as a peaceful retreat. Our resort offers breathtakingly scenic views of gently waning sunsets, which overlook the pinnacle of our property, as well as our newly renovated and carefully maintained golf courses. Located in Central Maryland, we are a short drive from Baltimore and Washington, DC.

Turf Valley offers an inclusive and diversified work environment that emphasizes teamwork and career growth. We pride ourselves on being a family owned and operated business, and we truly see our employees as an extension of the family. Come join the family and see why 32% of our managers started as hourly employees and 56% of our employees have been here for 10 years. Work above par, drive your own cart through life & play the whole 18 holes with us here at Turf Valley Resort.

Key Responsibilities:

Bag Room & Golf Operations

· Assist with receiving, organizing, storing, and retrieving golf bags in the Bag Room

· Ensure golf bags are properly organized and readily available for members and guests

· Maintain a clean, organized, and professional Bag Room and surrounding areas

· Assist with daily Golf Operations to ensure the course and facilities are prepared for members and guests

Golf Cart Cleaning & Staging

· Clean, inspect, and stage golf carts for daily play

· Ensure carts are properly stocked, clean, and ready for members and guests

· Return golf carts to designated areas after use

· Assist with basic upkeep and organization of the golf cart staging area

Practice Range

· Maintain and organize the Practice Range throughout the day

· Collect and organize range balls and ensure the practice area remains clean and presentable

· Assist with preparing the Practice Range for daily member and guest use

Member & Guest Service

· Greet and assist members and guests in a friendly, professional, and welcoming manner

· Assist guests with golf bags, carts, and general Golf Operations needs

· Provide excellent customer service and help create a positive experience from arrival through departure

· Respond to member and guest questions and direct them to the appropriate department or team member when needed

Bag Drop

· Assist members and guests at the Bag Drop upon arrival

· Safely handle, load, unload, and transport golf bags

· Ensure golf bags are properly tagged and delivered to the appropriate location

· Maintain an organized and welcoming Bag Drop area

Team Collaboration & Safety

· Work closely with Golf Operations staff to maintain an efficient and enjoyable experience for members and guests

· Communicate any equipment concerns, guest requests, or operational issues to management

· Follow all resort policies, safety procedures, and proper handling practices

· Maintain a clean, safe, and organized work environment

· Perform additional duties as assigned