Branch Manager

Responsibilities and Duties

• Oversee all aspects of branch management with emphasis on Sales, Service and Parts departments to meet business and branch profitability goals.
• Actively participate in branch sales activities, including developing customer relationships, generating new business, and closing equipment sales. Depending on branch structure and staffing levels, the Branch Manager may serve as the lead salesperson for the location.
• Cooperate and collaborate with internal and external customers to achieve excellent customer service.
• Hire, lead, develop, review, train, and manage branch employees and promote a positive work environment with emphasis on employee morale to achieve high productivity. Effectively manage labor and equipment in the daily operation to comply with company goals.
• Assist Sales team in all areas, including but not limited to preparing quotes, maintaining all literature required, and providing customer follow-up.
• Prepares annual budget and monitors fiscal performance of the branch as compared to budget. Controls branch expenditures and costs.
• Consult with Human Resources regarding personnel issues.
• Responsible for appearance, cleanliness, and functionality of facilities.

Qualifications

• Bachelor’s degree in business administration, business management, finance, economics, or relevant area of study preferred or five years’ experience in the equipment industry.
• Three years successful business management experience within the construction or equipment industry preferred.
• Proven strong organizational, leadership and management skills.
• Ability to work with customers, motivate employees and work with internal departments to achieve desired results.
• Demonstrate an understanding of business operations including Accounting, Credit, Product Support and Sales functions.
• Ability to read and comprehend instructions, correspondence, and memos.
• Speaks and writes clearly and informatively.
• Able to prioritize and plan work activities.
• Ability to effectively present information in one-on-one and small group situation to customers and employees
• Works well with other employees, customers, and vendors
• Ability to communicate clearly and work directly with manufacturers.
• Knowledge of database software, manufacturing software and order processing systems
• Ability to successfully pass a Drug Test and Background Check.

Physical Requirements/Work Demands

• Most working hours are spent sitting down and working on a computer.
• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
• Answering the phone and speaking with customers and employees.
• The noise level in the work environment is usually moderate but can occasionally be loud.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and/or climb stairs. The employee must occasionally lift or move office products and supplies, up to 20 pounds.