Office Assistant/Scheduler, Receptionist

PART-TIME OFFICE ASSISTANT / SCHEDULER

Job Overview

Turf is seeking a friendly, upbeat, dependable, and highly organized Part-Time Office Assistant / Scheduler to join our growing team in Wichita, Kansas.

This is an important role that combines customer communication, scheduling, administrative support, and coordination between our office and field teams to help keep daily operations running smoothly.

We are looking for someone who is proactive, professional, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced, team-oriented environment.

This position is currently part-time, with the expectation of transitioning into a full-time position as our company continues to grow and expand. We are especially interested in someone looking for a long-term opportunity to develop their skills, take on additional responsibilities, and grow within both their position and the company.

Schedule
Monday – Friday
12:00 PM – 5:30 PM

Applicants must be consistently available during these hours.

This position is expected to transition into a full-time role in the future. As the position grows, responsibilities and working hours may expand based on company needs and the employee’s strengths.

Primary Responsibilities

- Customer Service & Communication
- Provide exceptional customer service and create a friendly, professional first impression
- Answer and manage incoming phone calls using proper phone etiquette
- Communicate professionally with customers through phone calls, text messaging, and email
- Respond to customer questions, concerns, scheduling needs, and general inquiries
- Follow up with customers regarding appointments, services, estimates, and other needs
- Handle incoming correspondence, mail, and packages accurately and promptly

Scheduling & Daily Operations

- Schedule and coordinate customer appointments and services
- Assist with calendar management and maintain accurate daily and upcoming schedules
- Coordinate with management, office staff, and field crews regarding schedules and daily operations
- Assist with dispatching crews and making scheduling adjustments when weather, job delays, staffing, or other circumstances affect the schedule
- Identify scheduling conflicts and work with the appropriate team members to find solutions
- Communicate schedule changes, delays, and service updates promptly to customers and staff
- Consider how schedule changes may affect the remainder of the day and upcoming work before making adjustments

Administrative & Office Support

- Maintain accurate customer, service, scheduling, and company records
- Perform data entry and update information within company software
- Maintain organized physical and digital filing systems
- Assist with Jobber, Google Workspace, QuickBooks, Microsoft Office, and other office-management systems as needed
- Assist with basic QuickBooks data entry and record updates as assigned
- Proofread documents and assist with preparing reports and other office materials
- Monitor and help maintain office supply inventory
- Perform general clerical and administrative duties as needed
- Maintain confidentiality of customer, employee, and company information

Staff & Inventory Support

- Assist with the daily check-in/check-out of back stock, supplies, equipment-related items, and keys issued to staff members
- Maintain accurate records of items issued and returned
- Communicate missing items, discrepancies, or supply needs to management
- Help ensure field staff have the necessary information and materials for their scheduled work

Qualifications

Required

- Previous customer service experience
- Strong verbal and written communication skills
- Professional communication through phone, text message, and email
- Strong interpersonal and social communication skills
- Excellent organizational and time-management skills
- Strong computer literacy and ability to learn new programs quickly
- Strong typing, data-entry, and proofreading skills with excellent attention to detail
- Ability to multitask, prioritize responsibilities, and follow through on assigned tasks
- Strong problem-solving skills and ability to adapt when schedules or priorities change
- Ability to professionally handle customer questions, concerns, and complaints
- Dependability, punctuality, and consistent attendance
- Ability to work independently and take initiative while remaining part of a team
- Ability to remain friendly, professional, and organized during busy or stressful periods
- Reliable transportation
- Ability to maintain confidentiality
- Ability to provide 2–3 credible professional references

Preferred Experience & Skills
The following are preferred but not necessarily required:

- Previous office, receptionist, scheduling, or administrative-support experience
- Experience in lawn care, landscaping, irrigation, fertilization, or another service-based business
- Experience with scheduling or dispatching field employees
- Familiarity with Microsoft Office Suite and Google Workspace
- Jobber experience is highly preferred
- Familiarity with QuickBooks and basic bookkeeping/data-entry functions
- Experience maintaining physical and digital filing systems
- Bilingual communication skills

Who We’re Looking For

This is more than an answering-the-phone position. We are looking for someone who can become an important part of our office team and help connect our customers, management, office staff, and field crews. The right person will take ownership of their responsibilities, communicate clearly, stay organized, follow through, and be willing to step in where needed. Because this position helps coordinate customers and field operations, reliability, communication, accuracy, good judgment, and attention to detail are essential. We are especially looking for someone who:

- Has a friendly, upbeat, and professional personality
- Enjoys working with and helping people
- Takes pride in being organized
- Notices details and follows through without needing constant reminders
- Can confidently manage multiple conversations, schedules, and priorities
- Is comfortable making decisions within the responsibilities of their position
- Communicates problems or changes promptly
- Works well in a highly team-oriented environment
- Is eager to learn and take on new responsibilities
- Wants to develop their administrative and office-management skills
- Is interested in growing into a larger role as the company expands
Is looking for a long-term opportunity rather than simply a temporary part-time position

Growth Opportunity

Turf Etc. continues to grow, and we want this position to grow with the right person.

The Office Assistant / Scheduler role is expected to transition from part-time to full-time as company needs expand but that exact date has not been determined. Additional responsibilities and opportunities may be added based on the employee’s strengths, performance, interests, and the needs of the company.

Our goal is to hire someone who wants to grow with us, not simply work for us.

To Apply

Please submit your:

- Resume
- Relevant work experience
- 2–3 credible professional references

We are excited to find someone who can become a dependable, long-term member of the Turf Etc. team and contribute to our continued growth.

Pay: $18.00 - $25.00 per hour

Work Location: In person

Salary : $18 - $25