What are the responsibilities and job description for the Desktop Support Analyst I (CORP) – 1st Shift position at TURBOCAM International?
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the company’s desktop and laptop computers, software, and related peripheral technology.
Come Build with Us:
- Track and manage hardware and software, including asset inventory.
- Develop and maintain standardized desktop and laptop images.
- Build and deploy desktops and laptops as required using imaging software.
- Effectively utilize work order ticketing system to manage operational tasks.
- Provide desktop hardware and software troubleshooting and support, including but not limited to:
- Software installation and configuration, hardware upgrades and repairs, warranty exchanges, and retired hardware disposal.
- Maintain printers, projectors and other peripheral technology.
- Support impromptu company meetings and events by setup, configuration, and operation of required IT equipment.
- Provide user assistance in the specification and procurement of new software.
- Provide user assistance and coaching in the best practice use of existing software and hardware.
- Assist with implementation of new software and major software upgrades.
- Complete quarterly training as defined by supervisor.
- Perform other duties as necessary.
Bring Your Expertise:
- Associates degree in a related field.
- Previous experience in a Desktop Support Analyst position preferred.
- Proficient in MS Office: Outlook, Word, and Excel.
- Must be highly customer focused and service oriented.
- Must have good attention to detail and high analytical problem solving abilities.
Our Culture In Action:
Here at TURBOCAM, we have a Commitment to Excellence in everything that we do – whether that’s the delivery of flow path components and innovative manufacturing solutions, our relationships with customers around the globe, or the investment in those that make TURBOCAM such an exceptional place to work.
- Enjoy comprehensive benefits with company-paid dental (with optional add-ons for yourself and dependents), subsidized medical (or medical opt-out bonus if covered elsewhere), and voluntary vision coverage.
- Take time for yourself with Paid Time Off accruing from day one, holidays, paid parental leave, and annual volunteer time.
- Eligibility for quarterly bonuses of up to 12.5% of gross earnings when targets are met.
- Grow your future with a 401(k), opportunities for profit-sharing, and skills advancement through our Educational Center, training programs, and tuition reimbursement.
- Stay active and healthy with on-site fitness centers, basketball/squash courts, walking trails, wellness classes, and chiropractic care.
- Experience a thriving culture with events, social gatherings, and quarterly catered luncheons.
Advancing Our Mission
The creation of our Mission has led us to honoring God and supporting Christian service to people, creating wealth for our employees, and committing to integrity in our business and personal relationships. We take ownership of our Mission by supporting charitable organizations, whether that’s through donations, fundraising events, or other initiatives. We're more than just a company; we're a community!
Learn more about TURBOCAM and our Mission at www.turbocam.com.
All offers of employment are contingent on the satisfactory results of a pre-employment drug screening and background check, both arranged and paid for by TURBOCAM.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
EOE/Veterans/Disabled
Learn more about TURBOCAM and our Mission at www.turbocam.com.
All offers of employment are contingent on the satisfactory results of a pre-employment drug screening and background check, both arranged and paid for by TURBOCAM.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
EOE/Veterans/Disabled