Escheatment Process Lead

Role Summary

Our client is seeking a subject matter expert in escheatment / unclaimed property to help assess and clear a significant backlog of unclaimed property items and to design a sustainable, automated process going forward. This role sits under Credit & Collections / O2C and will work closely with finance and operations teams across multiple U.S. states and global entities.

Key Responsibilities

• Assess Current Backlog
• Analyze the existing backlog of unclaimed property / escheatment items across multiple entities and jurisdictions.
• Size the issue (financial exposure, volume, risk) and prioritize remediation work.
• Design & Implement Escheatment Process
• Define and document end to end escheatment / unclaimed property processes, including data requirements, controls, and compliance checkpoints.
• Develop state by state and multi jurisdictional workflows, ensuring adherence to differing regulations and timelines.
• Recommend where write offs, customer outreach, or other resolutions are appropriate.
• Automation & Tooling
• Identify opportunities to automate high volume and repeatable steps (e.g., data extraction, matching, notifications) using:
• Existing tools (e.g., HighRadius)
• AI / bots / workflow automation where feasible
• Partner with IT / digital teams to design or enable AI driven, low touch processes rather than manual, error prone workflows.
• Stakeholder Engagement & Knowledge Transfer
• Work with internal finance, credit, and legal stakeholders to avoid fines and compliance issues.
• Produce clear documentation and training materials so internal teams can own the process going forward.
• Provide guidance on ongoing governance and monitoring of unclaimed property exposure.

Must Have Qualifications

• Deep, hands on experience with escheatment / unclaimed property in a corporate environment.
• Proven track record working with multi state U.S. escheatment regulations; familiarity with global considerations is a strong plus.
• Experience within oil & gas, industrial, or capital equipment environments (preferably large, complex organizations).
• Background in Credit & Collections / O2C or closely related finance operations.
• Demonstrated ability to design and implement processes, not just execute existing ones.
• Clear evidence of automation mindset:
• Has automated or significantly streamlined finance/credit processes using tools, bots, or AI.
• Comfortable partnering with technical teams to specify requirements.

Nice to Have / Differentiators

• Hands on exposure to HighRadius or similar credit & collections / treasury tools.
• Experience working across global entities with centralized or shared service models.
• Prior experience standing up a new function or playbook (e.g., first time escheatment capability).
• Strong communication skills with the ability to explain complex regulatory topics to nonexperts.