What are the responsibilities and job description for the PT Associate Manager position at TUMI?
Since 1975, TUMI has been designing business, travel, and lifestyle essentials that combine functionality and style for modern, on-the-go customers. Headquartered in America and available in over 260 stores across more than 75 countries, TUMI is known worldwide for its innovative and durable products. At TUMI, we embrace a diverse and dynamic culture, celebrating unique perspectives and talents. Committed to sustainability, we minimize environmental impacts by creating long-lasting, repairable products crafted with recycled and sustainable materials. Through our efforts in diversity, inclusion, sustainability, and philanthropy, we aim to leave a positive impact on the world.
This is a full-time, on-site role for a PT Associate Manager located in Miami, FL. The PT Associate Manager will support daily store operations and drive business goals by delivering outstanding customer service, overseeing sales strategies, and collaborating with the management team. Responsibilities include assisting with staff training, ensuring operational excellence, analyzing sales performance, maintaining an organized store environment, and cultivating strong customer relationships.
- Proven experience in sales, customer service, and relationship management
- Team leadership, training, and coaching skills with a focus on collaboration
- Strong organizational, problem-solving, and multitasking abilities
- Knowledge of retail operations, inventory management, and visual merchandising
- Proficiency in using point-of-sale systems and basic computer applications
- Exceptional communication, interpersonal, and conflict resolution skills
- Flexibility to work a varied schedule including weekends, evenings, and holidays
- Previous experience in retail management or a related field is preferred