What are the responsibilities and job description for the Bartender position at Tumi Hospitality?
Description:
Bartenders are responsible for mixing and serving alcoholic/non-alcoholic drinks, providing exceptional customer service, maintaining a clean workspace, and managing inventory. Key daily tasks include checking IDs, processing payments via POS systems, engaging with customers, restocking supplies, and upholding safety regulations.
Key Responsibilities & Tasks
- Beverage Preparation & Service: Mix classic and creative cocktails, pour wine, and draft beer according to recipes. Garnish drinks appropriately and serve them to customers at the bar or through waitstaff.
- Customer Interaction: Greet guests warmly, provide recommendations, take food/drink orders, and engage with customers to create a positive atmosphere.
- Safety & Compliance: Check customer identification to verify legal age. Monitor for over-intoxication, stop service when necessary, and handle potentially disruptive customers.
- Bar Operations & Maintenance: Maintain a hygienic workspace by cleaning bar tools, washing glasses, wiping down surfaces, and cleaning spills immediately.
- Inventory & Stocking: Replenish stock, slice garnishes, prepare mixers, and manage inventory levels to ensure the bar is fully supplied.
- Financial Management: Open and close tabs, handle cash, and process credit card transactions using a POS system.
- Opening/Closing Duties: Set up the bar (stocking ice, garnishes, alcohol) and perform closing tasks, such as cleaning and balancing cash receipts.
Essential Skills
- Knowledge: Expertise in cocktail recipes, wine pairings, and beer.
- Speed/Efficiency: Ability to work quickly in a fast-paced environment.
- Customer Service: Strong communication in English and interpersonal skills.
- Multitasking: Handling multiple customers and orders simultaneously.
- Physical Stamina: Standing for long shifts, lifting, and bending