What are the responsibilities and job description for the Customer Service position at Tumble Shine Athletics?
We are looking for outgoing applicants who are smart, punctual, and super organized. Applicants must have exceptional people skills, the ability to perform under pressure, love working with children, and the desire to build a career at Tumble Shine. Class and group management working with children is beneficial.
Experience is not necessary for many of our entry-level positions. We have an excellent training system for our employees that allows anyone with a passion for teaching to work at Tumble Shine.
Benefits:
- Positive work environment
- Flexible work schedule
- Program discounts and raises based on performance evaluations
- Rewarding! You make an incredible impact on the kids and their families.
Part-Time to Full-Time Instructor / Coach with opportunity for advancement.
We are looking for upbeat, motivated, and organized individuals that have a passion for working with children.
Responsibilities:
- Greet customers and make them feel at home
- Answer any questions the customers may have
- Assist Customers in preparing their orders
- Clean work area as needed to maintain a tidy work environment
- Respond to all complaints in a friendly and professional manner
- Staying organized
- Posting to social media
- Creating engaging e-mails
Skills:
- Excellent communication skills with children and adults
- Friendly attitude even when dealing with disgruntled employees
- Responsible and proven ability to maintain scheduling commitments
- Ability to problem solve quickly concerns customers may have
- Good communication skills with customers
- understand social media
Must love interacting with parents, children and other staff members, be comfortable speaking on the phone, have good writing skills and be eager to learn. A great front desk member would have excellent customer service skills and be detail-oriented.
**All positions currently listed will start with part-time hours (8-15 per week) and may require working on weekends.**