Director of Community Impact

Department:

Community Impact

Reports To:

Chief Operations Officer

Status:

Exempt, Full Time, salary range $50,000 - $60,000

POSITION SUMMARY

The Director of Community Impact provides strategic leadership and oversight for Tulsa SPCA's community engagement, education, volunteer services, and diversion/food pantry programs. This role develops and strengthens community-focused initiatives that advance the organization's mission and strategic goals. The Director serves as a liaison to school districts, community partners, volunteers, donors, and program participants, and oversees onsite and offsite programming, including tours, outreach events, and future program development. This position promotes a positive, collaborative work environment and supports strong working relationships across departments.

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

Tulsa SPCA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Leadership & Supervision

• Provide strategic oversight for Community Engagement, Volunteer Services, Animal Welfare/Community Support, and Diversion/Food Pantry programs.
• Directly supervise the Volunteer Manager and Community Engagement Manager.
• Provide coaching, performance management, and professional development for direct reports.
• Collaborate with internal departments to ensure programs are aligned and well-supported.

Volunteer Program Growth

• Lead the growth and effectiveness of the Volunteer Program, including recruitment, training, engagement, retention, and recognition.
• Ensure volunteers are effectively utilized across departments to support organizational capacity.
• Oversee volunteer policies and procedures and ensure consistency across programs.
• Track and report volunteer metrics such as active volunteers, volunteer hours, retention, and engagement.

Community Engagement & Education

• Provide oversight for community outreach, humane education, tours, and public engagement programs.
• Ensure outreach efforts align with Tulsa SPCA's mission and community needs.
• Support the Community Engagement Manager in planning, execution, and evaluation of outreach activities.
• Serve as an escalation point for partner relationships and complex community matters.

Diversion & Food Pantry Programs

• Oversee the Diversion and Food Pantry Program to support pets staying in their homes whenever possible.
• Develop strategies to maintain a sustainable food supply through partnerships, donations, grants, and community engagement.
• Evaluate program effectiveness and use data to guide improvements and responsible expansion.

Programs, Data & Budgeting

• Develop and implement community-focused programs that advance Tulsa SPCA's mission.
• Develop and manage program budgets and operate within approved funding.
• Track and analyze program data to assess outcomes and guide decision-making.
• Stay current on trends and best practices in volunteer management, community engagement, humane education, and animal welfare.

Events & Organizational Support

• Provide leadership support for designated organizational and special events, including the volunteer banquet.
• Be available for occasional evenings or weekends, including periodic Saturday commitments (up to one per month), as needed.

ESSENTIAL FUNCTIONS & DUTIES

• Demonstrates initiative, sound judgment, and strong problem-solving skills.
• Makes timely, data-informed decisions using analysis and critical thinking.
• Develops and manages SMART goals aligned with organizational priorities.
• Balances attention to detail with effective, people-centered leadership.
• Works effectively under pressure and in emotionally demanding situations.
• Communicates clearly and professionally, both in writing and verbally; confident in public speaking and presentations.
• Highly collaborative and able to build strong, productive relationships across diverse stakeholder groups.
• Effectively manages multiple priorities and adapts to changing needs.
• Self-directed and motivated; able to implement new initiatives and improve processes with minimal supervision.
• Demonstrates maturity, leadership presence, and the ability to serve as a unifying influence.

POSITION REQUIREMENTS

Education/Experience

• 2-year college degree minimum; Bachelor degree preferred or equivalent experience
• Excellent computer skills - including a knowledge of Microsoft Office (particularly Excel) required.
  • Knowledge of Cervis and Shelterluv would be an advantage.
  • Experience working with databases is strongly preferred.
• Excellent communication skills, both written and verbal required.
• Experience managing staff required.
• Two years working in an office setting, preferably with past scheduling experience.
• Good customer service skills.
• Attention to detail and ability to track data.
• Strong time management skills required.
• Must be able to be highly productive without constant supervision.
• Knowledge of dog and cat behavior would be an advantage.
• Ability to work well in a team environment.

Physical Environment

• Work primarily in office setting.
• Travel to area events/locations in year-round weather conditions.
• Use of computer, keyboard, telephone, copy machines, and fax machines.
• May be exposed to fumes or airborne materials.
• Noise level is moderate to high.
• May be working with and exposed to a variety of animals and animal waste.
• Possibility of being bitten or scratched by animals.

SCHEDULE

FT position. Schedule can vary, shift changes will be necessary sometimes. Schedule will include some evenings, holidays and occasional weekends.