What are the responsibilities and job description for the Patient Service Representative * Medical Exp. Required position at Tulsa Cardiovascular Center of Excellence?
Overview
We are seeking a dedicated and detail-oriented Patient Services Representative to join our healthcare team. This role is essential in providing exceptional patient experience and support to our patients, ensuring a smooth and efficient experience in our office. The ideal candidate will possess strong communication skills, a background in healthcare administration, and the ability to handle various administrative tasks in a fast-paced environment.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage appointment scheduling and confirmations using eCW software.
- Verify patient insurance information and assist with insurance claims processing.
- Maintain accurate medical records and ensure compliance with HIPAA regulations.
- Provide information about services offered, including office procedures.
- Address patient inquiries and resolve issues promptly while maintaining a high level of customer service.
- Collaborate with healthcare providers to ensure seamless patient care.
Skills
- Proficient in office management tasks and administrative duties.
- The ability to handle sensitive situations empathetically.
- Familiarity with insurance verification processes is essential.
- Previous experience as a receptionist in a medical office setting is desirable.
- Bilingual abilities are a plus, enhancing communication with diverse patient populations.
- Excellent organizational skills and attention to detail are required.
Join our team as a Patient Services Representative and contribute to delivering outstanding care to our patients while enjoying a rewarding career in the healthcare field.
Ideal Candidate - Medical Assistant - Medical Receptionist - Patient Service Representative
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical office: 1 year (Preferred)
Ability to Commute:
- Tulsa, OK 74137 (Required)
Work Location: In person
Salary : $16 - $18