What are the responsibilities and job description for the Dealership Customer Service & Cashier position at Tulley Corporate?
Do you enjoy helping people, staying organized, and being the person everyone can count on? Join the Tulley team as our Receptionist/Cashier and become an important part of the customer experience at our dealership.
You’ll be the friendly face and voice customers encounter when they walk through our doors or call us. From welcoming guests and directing calls to processing payments and keeping daily transactions organized, you’ll help keep our front office running smoothly.
If you’re professional, personable, detail-oriented, and enjoy a fast-paced environment where every day brings something different, we’d love to meet you.
What You’ll Do
- Welcome and assist customers with a friendly, professional approach.
- Answer incoming calls promptly and courteously, directing customers to the appropriate department or team member.
- Process customer payments accurately, including cash, credit/debit cards, and other dealership transactions.
- Balance daily cash and transaction records with accuracy and attention to detail.
- Assist with filing, data entry, and other administrative tasks as needed.
- Respond to customer questions and concerns professionally and help connect them with the right person.
- Support the Office Manager and dealership team with day-to-day administrative needs.
- Help create a clean, organized, and welcoming experience for every customer.
Your Schedule
This is a full-time position with a four-day weekday schedule plus limited weekend coverage:
- Tuesday: 7:00 AM – 6:00 PM
- Wednesday: 7:00 AM – 6:00 PM
- Thursday: 12:00 PM – 6:00 PM
- Friday: 12:00 PM – 6:00 PM
- Saturday: 9:00 AM – 5:00 PM as needed — approximately 1–2 Saturdays per month
- Sunday: 11:00 AM – 4:00 PM — dealership is closed the first two Sundays and open thereafter
What We’re Looking For
You’ll be a great fit if you are:
- Friendly, professional, and comfortable interacting with customers.
- Organized and highly detail-oriented.
- Comfortable handling cash, credit/debit card transactions, and other financial paperwork.
- Confident using a telephone system and cash register/POS equipment.
- Able to handle customer questions or concerns with patience and professionalism.
- Dependable and comfortable working independently while supporting a larger team.
- Previous cashier, receptionist, customer service, or automotive experience is a plus.
Why This Role Matters
Our receptionist is more than the person behind the front desk — you’re one of the first people our customers meet and an important part of their overall dealership experience.
If you enjoy working with people, take pride in getting the details right, and want to be part of a team where your work makes a difference every day, apply today and join Tulley!
Tulley Advantage:
- Competitive Compensation;
- 401(k) plan with dealer contribution;
- Employee Assistance Program (EAP);
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.