What are the responsibilities and job description for the Mazda Internet Sales position at Tulley Automotive Group?
Description
About the Role:
Kick-start your automotive sales career at Tulley Mazda of Nashua. We seek intelligent, driven individuals with a passion for learning and growth. As a BDC Representative, you will serve as a crucial link between our sales team and potential customers seeking new or pre-owned vehicles. Your primary responsibility will be to schedule sales appointments while also assisting in other sales-related tasks as needed.
Key Responsibilities:
- Ensure 100% customer satisfaction through handling customer correspondences
- Manage inbound inquiries on new and pre-owned vehicles
- Carry out outbound communication regarding new and pre-owned vehicles
- Promptly follow up on inquiries
- Maintain a friendly and helpful attitude while addressing customer questions and providing vehicle information
- Develop and share extensive knowledge of product inventory
- Collect and record customer data accurately in the CRM system
- Onsite presence required to perform job duties
- Complete other related tasks as assigned, which may include additional unrelated duties
Requirements
- Exceptional verbal and written communication skills
- Capability to work both independently and collaboratively
- Strong analytical, problem-solving, and multitasking abilities
- Excellent organizational skills and attention to detail
Tulley Advantage:
- Competitive Compensation;
- Paid Time Off: Vacation Time | Personal Time | Holiday Time
- 401(k) plan with dealer contribution;
- Employee Assistance Program (EAP);
- Insurance: Medical, Dental, Vision, Accident
- Disability Coverage: Short Term & Long Term
- Voluntary Life and AD&D Coverage;
- Employer Paid Life Insurance Policy.
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.