What are the responsibilities and job description for the Automotive Receptionist | Full-time position at Tulley Automotive Group?
Description
Join Our Team as a Dealership Cashier/Receptionist!
Are you a people person with a sharp eye for detail? We are looking for a welcoming and organized Cashier/Receptionist to be the heartbeat of our dealership's front sales floor.
In this role, you will be the first point of contact for our customers. You'll help create a warm, welcoming environment while ensuring smooth daily operations.
Schedule:
Tuesday 7:00am - 6:00pm
Wednesday 7:00am - 6:00pm
Thursday 12:00pm - 6:00pm
Friday 12:00pm - 6:00pm
Saturday 9:00am - 5:00pm as needed (1-2 Saturdays per month)
Sunday 11:00am - 4:00pm (we are closed the first two Sundays, open for all Sundays thereafter)
Essential Duties and Responsibilities:
- Provides and ensures exceptional customer service;
- Accurately and effectively processes payments for products and services sold by the dealership;
- Promptly, accurately, and courteously answers and directs incoming dealership telephone calls, messages and customer requests to the proper area or person;
- Performs filing and other clerical functions as designated by the Office Manager;
- Accurately balances daily cash and paper transactions;
- Performs other directly related duties consistent with the role and function of the specification.
Requirements
Job Requirements:
- Thorough knowledge of processing customer cash and paper transactions;
- Thorough knowledge of telephone, cash register features, credit / debit card processes;
- Skilled in handling sensitive inquires or complaints and resolving customer problems;
Tulley Advantage:
- Competitive Compensation;
- 401(k) plan with dealer contribution;
- Employee Assistance Program (EAP);
Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Equal Opportunity Statement:
Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.