What are the responsibilities and job description for the Systems Specialist I position at Tulane University?
The Systems Specialist I serves as the lead assistant to the Systems Administrator, as well as serving the Student Accounts Receivable Office management team with various technology support endeavors associated with maintaining and improving our operations. The Systems Specialist I is focused on timely assistance with student accounts software configuration updates; oversight of the importing and exporting of various electronic records; assistance with the development of required reports for institutional financial reporting, and federal and institutional compliance. Responsibilities include assisting with the Systems Administrator, serving as liaison between the Student Accounts Office and the university’s IT department on technology issues related to student account operations, and assisting with technology support and training for staff.
Required Knowledge, Skills, and Abilities
- Proficient in Excel with strong ability to navigate and utilize the software effectively for data manipulation, analysis, and reporting.
- Ability to communicate effectively both orally and in writing.
- Superior interpersonal skills.
- Strong customer service orientation and ability to impart those skills to members of the staff.
- Ability to be flexible to handle a variety of duties and projects throughout the year.
- Ability to work effectively with diverse constituencies, including students, parents, faculty, academic deans and administrators.
- Computer literacy.
NCAA Related:
Ensures that all Department of Athletics and University related activities operate in full compliance with university, conference, and NCAA rules and regulations. Attends and participates in scheduled compliance seminars and complies with all the Athletic Department’s efforts to monitor compliance with NCAA regulations. Seeks interpretations from the compliance staff before acting when necessary. Reports potential rules violations immediately. Completes required compliance paperwork in a timely and efficient manner. Monitors all of their areas and/or programs activities closely to maintain compliance with applicable rules and regulations.
Required Education and/or Experience
- 2 years of relevant experience.
Preferred Qualifications
- 4 years of experience in student accounts receivable or educational training in accounting, data analytics, technology management, or related fields.
