What are the responsibilities and job description for the Catalog & Product Setup Manager position at Tukaiz?
Company Description
Tukaiz is a premier single-source marketing solution for distributed brands across the United States. Driven by proprietary marketing automation software, Tukaiz integrates boutique agency services and multi-channel marketing production and distribution. Our unique model offers a streamlined marketing experience that maximizes the value of insights, data, and brand strategy while enabling cost savings and faster speed to market.
Location: Hybrid preferred (Chicago suburbs); Remote considered for the right candidate
Reports to: Head of Product & Technology
Department: TKML
About the Role:
The Catalog & Product Setup Manager is responsible for managing the intake and launch of print and digital products on our B2B ecommerce platform, Backstage – a platform powering national and local campaigns across thousands of retail locations nationwide. This role ensures each product is accurately configured with the correct specifications, assets, templates, and metadata, and is live on the platform in a timely and error-free manner. Acting as the operational hub between Estimators, Account Execs, Creative, and Business Analysts, this role ensures nothing slips through the cracks in the product creation lifecycle. You’ll manage intake, track progress, surface blockers, and standardize workflows – laying the foundation for scalable catalog operations across clients.
It’s a fast-paced, detail-rich role ideal for someone who’s process-oriented, outcome-driven, has strong attention to detail, and is excited to bring structure to a growing platform – part of a broader mission to take Backstage to the next level.
Key Responsibilities:
Intake & Triage
- Field large volumes of incoming product requests from client teams
- Review requests for completeness and route missing information to the appropriate owner (e.g., estimator, creative, AE)
- Maintain clear intake standards and documentation
Product Setup Coordination
- Track product readiness across required dimensions (spec reuse, artwork/template readiness, pricing, fulfillment details)
- Coordinate creation of new specs, templates, or digital assets when needed, including any updates to existing products based on inventory levels
- Identify and resolve blockers to keep product launches on schedule
System Entry & QA Support
- Work with Business Analysts (BA) or system users to ensure product data is accurately entered into Backstage
- Ensure parent–child–digital relationships are defined and implemented correctly
- Partner with a BA to verify product display and functionality before launch
Visibility & Reporting
- Maintain dashboards or lists to track product status and readiness across all client initiatives
- Share timely updates with internal stakeholders to increase transparency and trust
Qualifications:
- 2 years in merchandising operations, catalog management, or similar coordination roles
- Strong attention to detail and a process-oriented mindset
- Ability to juggle multiple product requests and competing priorities
- Excellent communication and follow-up skills across functions
- Proficient in Excel (e.g., ability to run Pivot tables and VLOOKUPs)
- Proven track record of coordinating cross-functionally across teams
- Experience with structured data tools (e.g., SharePoint Lists, Airtable, or PIMs) is a plus
- Knowledge of marketing collateral, print production, or fulfillment processes a bonus
What Success Looks Like:
- Products are consistently launched on time, with complete and accurate data
- Internal teams (estimators, AEs, creatives, BAs) have trust in the process and clear on their role
- The intake and setup process is standardized, visible, and easy to follow
- Client satisfaction increases due to smoother product launches and fewer reworks