Corporate Claims Manager

Position Purpose

The primary function of the Corporate Claims Manager is to manage assigned Property, General Liability, Auto Liability, and Workers Compensation claims across the United States and Canada.

Key Responsibilities

• Comprehensive Claims Oversight
• Lead local post-accident investigations.
• Oversee third-party claims administrator (TPA) to ensure proper claim handling strategies are being adhered to and service instructions followed.
• Review and approve reserve change or payment requests based on necessity and appropriateness; make settlement recommendations.
• Communicate timely financial impacts of claims-related expenses to local leadership and the Executive Leadership Team (ELT).
• Manage local counsel retained to defend GMS and subsidiaries involved in lawsuits.
• Represent the company in cases involving mediation, arbitration, and trial.
• Collaborate with primary, umbrella and excess insurance carrier(s) on settlements that may go above our deductible.
• Participate in quarterly large-claim reviews for the executive leadership team, providing strategic insights and recommendations.
• Partner with internal safety professionals to identify subsidiaries, divisions, or locations that may require additional training or intervention.
• Assist in producing a quarterly Litigation Report for communication of claim status.
• Manage vendor relationships with key partners to drive positive outcomes within the claims process (i.e. private investigators, nurse case management, reconstructionists, trial experts, etc.)
• Data Management and Analysis
• Ensure data is transmitted timely and accurately between TPA, Risk Management Information Systems, internal partners and actuaries.
• Under a large deductible program, collaborates with Accounting & Finance for proper allocation of claim costs down to the yard level
• Assist Analysts with producing meaningful metrics to measure risk management performance across the company.
• Addresses inquiries from the field pertaining claim status or financial information.
  

Direct Manager/Direct Reports

• GMS Division – Director, Risk / N/A
  
  

Travel Requirements

• Travel as needed.
  
  

Physical Requirements

• Must be able to remain in a stationary position in an office environment 80% of the time.
• Will frequently move about inside the office to access files, office machinery, etc.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.
  
  

Working Conditions

• Working in an office environment majority of the time.
  
  

Minimum Qualifications

• Bachelor’s Degree
• 5 years of related work experience in claims administration and handling
• Exceptional Microsoft office skills
• Strong understanding of Property & Casualty claims handling with multi-jurisdictional expertise across North America and Canada
• Proven ability to manage a high volume of claims with a sense of urgency
• Exceptional communication, negotiation, and leadership skills
  
  

Preferred Qualifications

• N/A
  
  

Minimum Education

• Bachelor’s Degree
  
  

Preferred Education

• N/A
  
  

Minimum Years Of Work Experience

• 5 years of related work experience in claims administration and handling
  
  

Certifications

• N/A
  
  

Competencies

• Agility and Resilience
• Business Insights
• Collaboration
• Customer Focus
• Drive Results
  
  

Work Location: Atlanta, GA

Remote/Virtual, hybrid or in-office: Hybrid

Job Location: National Structure - Atlanta

115 Perimeter Center Place Suite 600 Atlanta, GA 30346

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As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

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Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.

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Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.