What are the responsibilities and job description for the Account Manager (Inside Sales) position at Tube Supply?
Description of Responsibilities:
- Respond to customer inquiries in an effective, timely manner
- Assist in mentoring Junior Account Managers
- Approve MTR’s to customer specifications
- Obtain quotes from vendors for services
- Negotiate best prices and deliveries from vendors
- Work to approve vendor relations and response times
- Plan staggered shipments
- Assist management and Quality control with customer Non-conformances (NCR’s)
- Assist management and Quality control with material (Mill) Non-conformances (NCR’s)
- Monitor and maintain inventory levels
- Track and troubleshoot orders
- Add and review freight and rush charges
- Correct discrepancies between purchase orders and customers invoices
- Assist with credit card or COD payments (if applicable)
- Process and document retuned material as required
- Preservation of records (Sales, Orders, services, etc.)
- Communicate with operations daily regarding material and delivery requirements
- Assist all other departments as needed
- Comply with all HSE, QMS and Corporate policies at Tube Supply
- Performs other duties as assigned by a Management/Supervisor
Required Skills and Experience:
- Minimum 2 years of experience in Sales or assisting sales
- Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
- High level communication skills
- High level computer and document processing skills
- Excellent critical thinking ability
- Good diplomacy skills
- High level attention to detail
- High level of customer satisfaction and requirement understating
- Able to plan, prioritize, and multi-task
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- Which level of Microsoft Excel proficiency best describes your skills?
- What is your desired annual salary?
- How many years of experience do you have in the steel industry?
- This position is based 100% in the office. Is this the work environment you are looking for?
Experience:
- Inside sales: 2 years (Required)
Work Location: In person