What are the responsibilities and job description for the Site Administrator position at TTEC?
What Youll Be Doing
This position is responsible for performing a broad-range of administrative duties to ensure effective and efficient operations including but not limited to coordination of all center functions and activities including community charity events, providing support to the Manager, Global Facilities and Administration, site management, and generating and maintaining reports.
During a Typical Day, Youll
Administrative
Work with a high degree of confidentiality
Provides administrative support including coordinating travel, arranging meetings, meeting minutes, creating expense reports, fielding incoming calls and e-mails, other misc. correspondence
Support the Operations Team through business processes and practices designed to support employee retention, productivity, profitability, and customer satisfaction
Create and design basic communication materials. Provide accurate, complete, and current information
Order office supplies for Houston Site
Assist other departments with special projects as assigned
Site Activities
Provide Coordinating, scheduling and planning support for all Site events including (but not limited to) program launch celebrations and Reward & Recognition (R&R) activities
Company representative/liaison supporting coordination, scheduling, and planning for all charity/community activities
Coordinate employee teams to assist with events and community involvement
What You Bring to the Role
Education
Associates Degree or equivalent work-related experience preferred
Experience
3-5 years of related experience Skills
Possession of strong personal code of ethics, including maintaining confidentiality and avoiding conflict of interest
Able to prioritize and complete multiple tasks under pressure and with minimal supervision
Excellent oral, written and interpersonal communication skills
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook), and Visio
Excellent time management and organizational skills
Proven experience in event planning
Other
Available to work varied shifts
Occasional overtime required
What You Can Expect
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k)
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:
- Lead with humility We listen first, lead with empathy, and stay groundedso people and ideas have room to grow.
- Service beyond self We serve othersclients, customers, and teammateswith care and integrity in every interaction.
- Leave it better We take ownership and leave every process, person, and place better than we found it.
- Win together We succeed as onecelebrating, supporting, and showing up for each other.
- Deliver remarkable We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
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