What are the responsibilities and job description for the Customer Service Ambassador position at TTEC?
Unlock your potential and become a key player in delivering exceptional customer experiences with TTEC.
We're seeking a Bilingual Customer Service Representative – Spanish-English to join our team in Las Vegas, NV. As part of our dynamic global family, you'll be empowered to make a meaningful impact and bring humanity to business.
About the Role
You'll be responsible for providing top-notch support to customers, answering their inquiries, and resolving issues with a smile. Whether it's getting answers quickly, consulting on products with compassion, or resolving issues with empathy, you'll be the difference between an average and exceptional customer experience.
Your Day-to-Day
- Answer incoming communications from customers
- Conduct research to provide accurate answers and resolve customer issues
You Bring
- Bilingual proficiency in English and Spanish
- 6 months or more of customer service experience
- High school diploma or equivalent
- Product knowledge and computer skills
What We Offer
- A supportive environment for career growth and professional development
- An inclusive culture that values diversity and promotes community involvement
- A global team of lifelong learners guided by our company values
- Base wage starting at $18 per hour plus performance bonus opportunities
- A comprehensive benefits package including PTO, tuition reimbursement, and health and wellness incentives
Visit our benefits page for more information.
We're committed to helping you succeed in your role and beyond. From training to coaching and 1000s of free courses, we've got your back. And when you shine, so do we!
Salary : $18
