What are the responsibilities and job description for the Field Service Technician for Industrial Machines position at Tsune America LLC?
Join one of North America's market leaders of precision sawing equipment, products and support. Our field service technicians receive onsite training, travel throughout the U.S. and Canada, work with advanced CNC equipment, and are home weekends. We offer competitive pay and many benefits.
What We Offer
· $25-$35/hour based on experience with overtime compensation.
· Annual bonus
· Company vehicle
· Company phone
· Company credit card
· Paid travel expenses
· Medical, dental and vision insurance
· SIMPLE IRA with company match
· Paid vacation and sick time
· Factory training
· No scheduled weekend work
· Home weekends
Your Key Responsibilities
· Installation and setup of high-precision CNC saws
· Train customers on machine operation and maintenance.
· Troubleshoot AC & DC electrical, hydraulic, pneumatic, and mechanical systems.
· Perform PLC diagnostics and basic troubleshooting.
· Complete preventive maintenance and emergency repairs.
· Prepare service reports and communicate repair recommendations to customers.
· Build strong customer relationships by communicating service findings, recommending repair solutions, and providing technical guidance.
You will be successful if you enjoy:
· Solving mechanical and electrical problems
· Traveling to customer sites all throughout the United States
· Working independently
· Helping customers resume production in a timely manner
· Learning new technologies
What we are looking for in a successful candidate.
· High school diploma or GED required.
· Technical school, military technical training, apprenticeship, or equivalent industrial maintenance experience preferred.
· Experience troubleshooting mechanical, AC/DC electrical, hydraulic, and pneumatic equipment.
· Basic PLC troubleshooting experience.
· Strong customer service and communication skills.
· Ability to travel approximately 75% throughout North America.
· Valid driver's license and passport (or ability to obtain one).
· Resides within 50 miles of Edinburgh, IN. No relocation assistance.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Resides within 50 miles of Edinburgh, IN?
Experience:
- Programmable logic controllers: 1 year (Preferred)
- Industrial Mechanical: 1 year (Preferred)
Willingness to travel:
- 75% (Required)
Work Location: On the road
Salary : $25 - $35