What are the responsibilities and job description for the Site Manager position at Tsunami Car Wash Intermediate Holdco, LLC?
Ride the Wave to a New Career as a Site Manager with Tsunami Express Car Wash!
At Tsunami Express, we’re committed to making sure every guest and every team member leaves with more than just a clean car—we want them to leave with a smile.
We’re more than just a place to get your car cleaned — we’re building a team-driven culture where innovation, growth, and customer experience are at the heart of everything we do. As a Site Manager, you'll lead a positive, motivated team focused on delivering a premium, seamless customer experience — and have fun doing it.
Tsunami Express currently operates 75 express car wash locations across the Midwest. We are creating a high-performance network of car washes powered by people, automation, and smart technology.
As a Tsunami Express Site Manager, you are responsible for driving results, leading your team, and ensuring operational excellence. Our Site Managers play a critical role in delivering performance, developing talent, and creating an outstanding guest experience every day.
What You’ll Do as a Site Manager:
- Drive performance as a Site Manager by using data, metrics, and technology to optimize site operations
- Lead daily operations, including opening/closing procedures, scheduling, staffing, and performance tracking
- Hire, train, and develop high-performing team members as part of your Site Manager leadership responsibilities
- Grow revenue by increasing membership sales, retention, and overall site profitability
- Deliver exceptional customer experiences and resolve issues with a customer-first mindset
- Maintain a clean, safe, and fully operational site, including equipment upkeep and basic maintenance oversight
- Engage the local community through B2B partnerships, marketing initiatives, fundraisers, and Chamber involvement
- Create a positive, accountable, and team-driven culture as a Site Manager
What You’ll Need to Succeed as a Site Manager:
- A genuine smile and a strong, positive leadership presence
- Proven leadership, supervisor, or management experience
- Strong communication, coaching, and organizational skills
- Mechanically inclined and comfortable working with equipment and troubleshooting
- Reliable, dependable, and results-driven with a strong work ethic
- Ability to thrive in a fast-paced, operations-focused environment
- Willingness to work outdoors in all weather conditions
- Prior car wash, retail, hospitality, or service industry experience (preferred but not required)
- A strong customer-first and team-first mindset
What You’ll Get as a Site Manager:
- Competitive base salary plus monthly performance bonuses for high-performing Site Managers
- Employee discounts on services and products
- Flexible scheduling and paid time off (PTO)
- Health, dental, and vision insurance
- Paid training and career growth – many of our future leaders grow from the Site Manager role
- A strong, team-oriented culture focused on leadership development, accountability, and customer excellence
When You’ll Work:
Scheduling for Site Managers varies depending on business needs and site demands:
- Shifts are generally 8–10 hours
- Schedule may include a mix of weekdays, evenings, and weekends
- On-call availability required to support operations as needed
- Full-time role, typically 45 hours per week
Join the Tsunami Experience as a Site Manager!
At Tsunami Express Car Wash, our Site Managers are the driving force behind each location’s success. You’ll lead your team, serve your community, and create an environment where both employees and customers thrive.
Customers enjoy a quick escape as they surf through our vibrant tunnel, while our Site Managers and teams deliver a smooth, efficient, and memorable experience every time. After the wash, guests can enjoy:
- Free vacuums
- Complimentary self-service air for tires
- A full-service detail center
Come ride the wave as a Site Manager—and lead the Tsunami magic to life!