Quality Assurance Specialist

Position Summary

The Quality Specialist promotes a customer-focused quality culture. Ensures all Quality Management System requirements are fulfilled while focusing on continually improving. Enhances the front-line knowledge and accountability for all quality assurance functions, including being a focal point for internal and external quality audits.

Essential Job Functions

Maintain and continuously improve all aspects of the TSM Quality Management System (QMS).

Ensure ongoing ISO 9001 certification in collaboration with the Quality Manager.

Represent the organization in interactions with auditors, customers, and suppliers.

Conduct audits across site facilities including plants, labs, warehouses, and central functions.

Prepare and present findings to site management team.

Evaluate the effectiveness of the QMS to identify noncompliance and areas for optimization.

Design and implement new processes, documentation, and logs to enhance QMS performance.

Oversee and maintain the following functions: interpret and apply industry standards related to:

• Document Management System
• Management of Change (MOC) System
• Incident Database(s)
• Record Management Process
• Corrective & Preventive Actions

Ensure compliance with EHS regulatory requirements (OSHA, PSM, RMP).

Develop, revise, and draft quality assurance policies and procedures.

Identify training needs and develop training materials to support quality standards.

Coordinate and support external audits.

Create and certify customer-facing documents such as:

• Certificates of Analysis (COAs)
• Sales specification sheets
• Technical data sheets

Manage COA templates and customer assignments within SAP.

Assist in inspection and analysis planning to ensure finished product quality.

Perform review and approval of OOS, deviations, nonconformance, and investigation as required.

Support the Management System Review process.

Contribute to the development of annual quality and customer satisfaction goals.

Execute special projects as assigned by management.

Excellent interpersonal and communication skills; effective in both one-on-one and group settings.

Strong focus on quality objectives and customer relationship management.

Proficient in Microsoft Office tools, including Excel, Word, and PowerPoint.

Detail-oriented with strong organizational and documentation skills.

Ability to interpret and implement regulatory and quality standards.

Experience Requirement

3 years of Quality Assurance experience in manufacturing environment, with a strong preference towards chemical manufacturing/processing.

Working knowledge of Quality Systems (ISO 9001 and ISO 14001)

Education Requirement

Bachelor’s degree in science, business, or related field not required, but preferred

High School Diploma

Travel Requirement

Minimal. <10%.As needed for training or supplier/customer audits or meetings.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, sit, speak and hear. The employee is required to stand, use hands to finger, handle, or feel; reach with hands and arms; the employee may be required, on occasion, to climb or balance, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to thirty (30) pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to travel by air, rail, bus, or car.

It is TSRC Specialty Materials’ policy to employ and administer employees without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, citizenship status, or status as a disabled veteran or veteran of Vietnam Era and in accordance with federal and state civil rights laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person