What are the responsibilities and job description for the Account Manager position at tspcontracting?
Key Deliverables
1. Annual Revenue: Achieve $10M annual sales target through team coordination, goal setting, and adherence to SOPs.
2. Closing Rate: Maintain a minimum closing ratio of 30% across all deals.
3. Job Size: Ensure average job size remains at $18,000 or above.
4. Organic Sales: Generate at least $3M in organic sales (self-generated and referral).
5. Training & Professional Development: Support Sales Team competency, maintaining an average score of 3/5 on Competency Models through coaching and development initiatives.
Responsibilities
1. Revenue Goals:
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Set and monitor weekly targets for each Project Consultant in their Goal Setting and Review (GSR) meetings.
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Manage project software to ensure all information is accurately tracked and available throughout the process.
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Confirm each Project Consultant promotes financing and upgrades for every job.
2. Sales Team Management:
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Train, onboard, and provide ongoing one-on-one support to Sales Team members.
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Oversee the Sales Team’s adherence to sales goals and SOPs.
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Monitor and coach team performance, following escalation guidelines for under performers, including warnings and potential terminations.
3. Client and Project Management:
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Ensure each Project Consultant schedules a minimum of 2 hours weekly for follow-ups with past clients and maintains regular outreach to potential clients and neighbors at appointments.
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Review old estimates and develop strategies to convert pending projects.
4. Professional Development:
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Conduct regular training, team meetings, and GSR meetings to address knowledge gaps and enhance performance.
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Uphold company values, fostering a positive and supportive company culture through mentorship and accountability.
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Maintain own professional development through technical courses, industry memberships, and ongoing competency assessment.
5. Reporting and Documentation:
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Oversee and document all client interactions, sales activities, and neighbor referrals within the CRM.
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Track team performance and continuously seek opportunities to refine sales strategies and improve conversion rates.
Requirements
- Experience: Proven sales management experience in a high-revenue construction or contracting environment.
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Skills: Exceptional organizational, communication, and leadership skills with a talent for coaching and mentoring.
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Competency: Familiarity with CRM systems and project management software.
Salary : $10