What are the responsibilities and job description for the First impressions Coordinator / Receptionist position at TSL Thomson LLC?
At Home Senior Living of Thomson is seeking a friendly, organized, and customer-focused First Impressions Director/Concierge to be the welcoming face of our community.
Position Summary
As our First Impressions Director, you will create a positive first impression for residents, families, visitors, and team members. This role serves as the primary receptionist for the community while providing administrative support to leadership and helping ensure smooth daily operations.
Key Responsibilities
Greet and assist residents, families, visitors, and vendors.
Answer and direct incoming phone calls professionally.
Receive, sort, and distribute incoming and outgoing mail.
Assist with office organization, filing, and record maintenance.
Support leadership with correspondence, reports, and administrative tasks.
Help maintain office supplies and place orders as needed.
Assist with billing and receipt tracking.
Run occasional errands such as trips to the post office or bank.
Maintain confidentiality of resident, employee, and company information.
Provide exceptional customer service and support to all guests and team members.
Report resident concerns or emergencies promptly.
Perform other administrative duties as assigned.
Qualifications
High School Diploma or equivalent required.
At least one year of experience in a receptionist, administrative, customer service, or clerical role preferred.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficient in Microsoft Office, Excel, and general computer applications.
Professional appearance and positive attitude.
Ability to maintain confidentiality and work independently.
Location: At Home Senior Living of Thomson
Address: 150 Heritage Lane NW, Thomson, GA 30824
Phone: 762-309-4113
Apply today and become the first smile our residents and families see each day!