Examiner

This job was posted by https://joblink.maine.gov : For more information,

please see: https://joblink.maine.gov/jobs/1348792

# []{#main-skip-content tabindex="-1"}On-Site Customer Service/Collections - Maine Revenue Services

• [Augusta, Maine]{#header-locations}
• [Collections]{#header-categories}
  
  

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## Job Description {#jobDescriptionHeading translate=""}

• Overview**\
  
  

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• Work Location:**This is an**onsite position**at our Augusta, Maine
  
  

office

• Compensation:**\$25 per hour
  
  

Looking to earn more money in 2026? Transworld Systems Inc. is searching

for ambitious Revenue Examiners. We partner with Maine Revenue Service

to assist customers with payment plans and account resolution.

We are the largest technology enabled provider of a complete suite of

outsourcing solutions. Our experience expands across account receivables

management, customer service relationship management, business process

outsourcing, debt collections and loan servicing solutions.

• Why should you consider TSI?**
• Competitive hourly pay
• Comprehensive Paid Training
• Flexible schedule
• Full benefits (Health, dental, 401K)
• Supportive team environment
• No weekend work
  
  

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• Responsibilities**\
  
  

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• Communicating with consumers by telephone, and through written
  
  

correspondence, to assist them with setting up payment plans and

problem resolution to bring resolution to accounts

• Providing thorough, efficient, and accurate account updates on
  
  

computer files for each call made or received

• Skip tracing to locate consumer contact information
• Complying with and staying up-to-date on all applicable Federal,
  
  

State, and Local laws and regulations relating to job duties

• Complying with and staying up-to-date on all TSI policies and
  
  

procedures

• Maintaining knowledge of functional areas, company policies, and
  
  

procedures

• Providing feedback to management concerning possible problems or
  
  

areas of improvement

• Making recommendations to implement improved processes
• Performing other duties as assigned by management
  
  

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• Qualifications**\
  
  

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• Bachelors Degree from an accredited education institution OR
  
  

four (4) years of equivalent post-secondary education, training,

and/or professional level competency in accounting, tax collection,

finance or directly related computer science, that demonstrates the

ability to use independent judgement, initiative, and discretion to

make decisions on complex matters

• Previous collection experience preferred
• Good critical thinking, analytical skills, strong attention to
  
  

detail

• Proficient computer skills
• Ability to maintain the highest level of confidentiality
• Excellent interpersonal, written, and oral communication skills
• High levels of ambition, keen to grow their career
• Experience with customer service, problem solving or just the
  
  

motivation to learn a new skill

• A positive, friendly demeanor who finds joy in everyday
• Strong communication skills
• The ability to work and prioritize independently
  
  

Additional Details

• Full-time
• Bi-weekly Hourly pay
• Flexible schedule
• Must be able to pass background check and tax clearance
  
  

We provide Equal Employment Opportunity for all individuals regardless

of race, color, religion, gender, age, national origin, marital status,

sexual orientation, status as a protected veteran, genetic information,

status as a qualified individual with a disability, and any other basis

protected by federal, state or local laws.

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