What are the responsibilities and job description for the New Business Development Manager position at TSC?
We’re looking for a high-energy, relationship-driven New Business Development (NBD) professional to join our team in the promotional products industry. This person thrives on connecting with people, building networks, and creating opportunities. If you’re the type who makes friends wherever you go, loves turning conversations into partnerships, and has a passion for branded merchandise that tells a story — we want you on our team.
Key Responsibilities:
- Prospect & Outreach: Identify and engage potential clients through networking, referrals, events, social media, and creative outreach.
- Relationship Building: Develop and nurture long-term partnerships with clients, prospects, and industry peers.
- Consultative Selling: Understand client needs and present customized promotional product solutions that enhance their brand.
- Market Intelligence: Stay ahead of industry trends, product innovations, and competitor offerings to position our company as a creative leader.
- Collaboration: Work closely with account managers to deliver outstanding client experiences.
- Networking & Representation: Represent the company at trade shows, community events, and networking functions — always being the face and voice of our brand.
- Pipeline Management: Maintain accurate records in the CRM, ensuring consistent follow-up and pipeline tracking.
What We’re Looking For:
• A natural connector who loves meeting new people and making them feel seen and heard
• Relentless follow-up and follow-through—you thrive on taking the first step
• Driven and self-motivated with a strong work ethic
• Curious and coachable—you ask great questions and are eager to learn
• Strong communication and active listening skills
• Willingness to travel for in-person meetings and events as needed
• Detail-oriented and organized, with the ability to manage multiple conversations at once
• Tech-comfortable (CRM systems, email, video calls, LinkedIn, etc.)
• A positive attitude and a team-first mindset
• Experience in sales, hospitality, customer service, fundraising, or relationship-building roles is desired.
We need someone who is humble, hungry, and smart—someone who thrives on connection, brings positive energy to every conversation.
WHAT WE OFFER:
• $70,000 - $88,000 Expected Commission
• Medical, dental, vision, long term and short-term disability insurance, life insurance
• 401(k) and employer match
