What are the responsibilities and job description for the Technical Operations Manager position at TSB Bank?
Role: Technical Operations Manager - Linux - 12 Month Fixed Term Contract
Function: CIO
Salary: Competitive plus excellent benefits
Location: Hybrid working/Flexible across our key sites
Closing Date: 21 November 2025
At TSB we're all here to give money confidence to our customers and communities. Wherever you work in TSB you can make a real difference to your career, our business, and the wider community.
How You'll Make a Difference
As a Technical Operations Linux SME, you'll use a proven track record to drive improvements across the Linux estate through knowledge of best practices. You will look to develop our controls and processes to enhance the customer experience. In conjunction with other teams and 3rd parties, you'll plan and deliver changes and improvements through established ITIL processes whilst minimising disruption and maintaining service to our customers and colleagues.
What You'll Bring
- Knowledge of Linux and Unix –based OSs, particularly RHEL
- Patching and security best-practice knowledge.
- Experience of managing 3rd party suppliers.
- Familiarity with ITIL processes and in particular SNOW.
- Previous experience in a banking environment would be beneficial.
- Experience working in an Agile team / culture
- Experience in Linux Patching tools, in particular Satellite.
- Knowledge of automation tools and containerisation, in particular Openshift, Kubernetes and Ansible.
What We Offer In Return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that's enriching and full of opportunities.
Selection Process
There will likely be a 30-minute informal, exploratory chat with the Hiring Manager followed by a structured interview via Teams with the Hiring Manager plus another member of the team. Here are some of the questions you'll be asked at interview:
1 – Describe your perfect day at work
2 - Tell me about a time when you have successully negotiated with a stakeholder to achieve a win-win outcome.
3 - How do you recognise and manage unconcious bias.
If this sounds right up your street, come and join our team. We make things happen
We are TSB. Life Made More
Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day.
Did our job advert catch your eye, but you don't meet all the requirements? Don't let that put you off, if you meet some of the requirements and have an open, curious mindset, we'd love to hear from you
Remember TSB is a Disability Confident Leader which means you are entitled to be part of the selection process for a role if you meet the minimum criteria outlined in the job advert.