What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Try3Crew?
Description:
Welcome to Try3Crew!
We’re a dynamic team of storytellers, artists, and memory-makers who live for the thrill of capturing life’s most extraordinary moments. Whether it’s the sparkle of a wedding day, the energy of a corporate event, or the pure magic of a well-timed candid shot, we’re here to make sure your moments shine.
Job Overview:
We are searching for an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. In this role, you will be the frontline representative for our company, directly engaging with customers and ensuring their needs are met with exceptional service
Key Responsibilities:
- Assist customers with inquiries via phone, email, and in-person interactions.
- Provide accurate information about products and services offered by the company.
- Handle and resolve customer complaints efficiently and professionally.
- Document customer interactions and feedback in our service management system.
- Collaborate with team members to improve customer service processes and experiences.
- Participate in training sessions to enhance customer service skills and product knowledge.
Requirements:
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities with a knack for resolving issues.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Proficient in using computers and customer management software.
- Strong interpersonal skills and a customer-oriented mindset.
Benefits:
- Competitive hourly wage
- Supportive and collaborative work environment
- Opportunities for growth and advancement
- Health benefits and paid time off for eligible employees
- On-site training provided
If you’re a people person with a passion for creativity and customer care — Try3Crew wants to hear from you.
