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SMB Account Executive (AE)

Trustwell
Raleigh, NC Full Time
POSTED ON 6/18/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the SMB Account Executive (AE) position at Trustwell?

Role{​{:}} SMB Account Executive (AE

)FLSA{​{:}} Full Time | Exempt | Salaried | Remote (U

S)Reports to{​{:}} Director of Sa

lesTrustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm. Successful Account Executives are energized by winning new logos and selling into new markets. They have the heart of a servant and always act with integrity and commitment toward a common goal of excellence. Read on to discover how to pursue career opportunities with us. Trustwell offers, great pay, great benefits, and a great place to wo

rk.At Trustwell, our recipe for success is YOU! You'll play a key role in driving significant progress in food safety and compliance. Our aim is not just to meet industry standards but to set them. We promote an open and dynamic work environment that prioritizes transparency and continuous improvement. Every team member is trusted and empowered to deliver outstanding results that both inform and protect customers. We work diligently alongside our customers to advance the food industry, forming meaningful connections and supporting each other along the way. We celebrate opportunities for growth, take on new challenges, and accomplish remarkable things together, all in service of othe

rs.Our Core Values{​

  • {:}}Pursuit of Excellence - We are dedicated to the pursuit of excellence, constantly seeking new ways to set the standard in the food industry. Team members are encouraged to innovate and contribute to industry-leading practices that ensure the highest level of safety for custom
  • ers.Team Empowerment - We believe in empowering our team to take ownership through a collaborative, supportive community. With the right tools and autonomy, our team members are equipped to lead the charge within the food industry, while achieving significant growth and succ
  • ess.Integrity & Transparency - At Trustwell, we uphold integrity and transparency in everything we do. We are committed to honesty, openness, and accountability, ensuring clear communication and ethical decision-making to build trust with our customers, partners, and employ
  • ees.Innovation & Continuous Improvement - Our commitment to growth means we continuously evaluate and refine our processes to enhance efficiency, effectiveness, and quality. By embracing change and encouraging creativity, we strive to deliver exceptional solutions that meet the evolving needs of our custom

ers.Position Overview{​{:}} The Account Executive (AE) is responsible for cultivating and closing new logos/relationships, specifically within our Genesis R&D SAAS software Suite of products and services for Food manufacturing, Food Service, and Supplement Manufacturing market. The SE is responsible for creating new pipeline and efficiently moving prospective customers through the opportunity stages to a successful close. The AE is also responsible for developing and fostering strong positive relationships with prospects and customers and serving as a good representative for the company. The role ultimately will drive the success of the company's new bookings goals and objectives through achieving individual sales quotas in designated territo

ries.Essential Duties & Responsibilities including but not limited to

  • {​{:}}Proactively identify, research, and engage potential SMB customers through outbound prospecting and tailored outreach stra
  • tegiesDesign and execute multi-touch prospecting campaigns using tools such as Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive consistent pipeline gene
  • rationDeliver compelling sales presentations and clearly articulate the value of the company's products and services to prospective cus
  • tomersRespond to and qualify inbound leads, guiding them through the sales process with professionalism and urgency to drive timely conve
  • rsionsExpand the customer base by acquiring new business and consistently meeting or exceeding monthly and quarterly sales t
  • argetsSkillfully navigate customer objections and concerns by demonstrating in-depth product knowledge and strong value ali
  • gnmentConduct live product demonstrations, adapting messaging to match the unique needs of small and mid-sized busi
  • nessesMaintain timely and accurate records of all sales activities, lead interactions, and pipeline status in Sale
  • sforceExecute assigned tasks and follow-ups with a high degree of accountability, urgency, and attention to
  • detailDemonstrate relentless follow-through on all leads and opportunities to maximize conversion rates and pipeline ve
  • locityOther duties as

neededRequired Skills

  • {​{:}} Demonstrated success in consistently achieving or surpassing sales quotas and performance
  • targetsExceptional communication, negotiation, and interpersonal skills, with the ability to influence senior-level stake
  • holdersProficient in CRM platforms such as Salesforce and HubSpot for pipeline management, forecasting, and customer eng
  • agementProven ability to manage a high volume of opportunities within a fast-paced, performance-driven envi
  • ronmentHighly self-motivated, organized, and results-oriented, with a strong sense of ownership and account
  • abilityExcellent verbal and written communication skills, with the ability to convey complex concepts clearly and conf
  • identlyExperienced in prospecting and selling software solutions into new and emerging
  • marketsSkilled in leveraging sales enablement technologies such as LinkedIn Sales Navigator, ZoomInfo, and SalesLoft to optimize outreach str
  • ategiesStrong relationship-building and negotiation capabilities, with a focus on developing trust and long-term partnerships with
  • buyersCollaborative team player with the ability to meet deadlines and contribute effectively within a high-performing sales organ
  • izationCapable of operating independently and productively in a remote work environment, with strong time management and prioritization

skillsExperience & Qualific

  • ations Bachelor's Degree in Business, Management, or similar; req
  • uired. 3 years of experience in B2B SaaS sales, preferably in the SMB
  • marketExperience and proficiency in Salesforce, SalesLoft, and ZoomInfo, pref
  • erred. Familiarity with consultative or solution-based
  • sellingBackground in working with startups or high-growth co

mpaniesHow to Sta

  • nd Out Background in food & beverage, nutrition, regulatory compliance, and/or related in
  • dustry Track record of success creating/closing new business opportunities to meet or exceed
  • quota Experience with Salesforce CRM so
  • ftware Knowledge of SAAS software sales an

d APIs Total Rewards Packag

  • e{​{:}} Full healthcare benefits, including medical, dental, and
  • vision. Supplemental benefits, including STD, LTD, HSA, 40
  • 1k, etc.Responsible Time Off (PTO) Hol
  • iday PayExcellent culture, growth opportunities, plus much

more...What to expect - the Hiring P

  • rocess! Interview with Human R
  • esourcesInterview with Director of Sales & Chief Revenue
  • OfficerPeer Panel I
  • nterviewOffer of Employment (Background Screening/Refe

rences) Hiring Eligibility{​{:}} This is a fully remote position open to candidates located anywhere within the United States. Eligibility to work remotely is subject to company policy and applicable state laws. Candidates must have work authorization to work for any U.S. based employer. Please note that certain benefits, taxes, or employment terms may vary

by state.The compensation for this role is based on several factors, including the candidate's experience, education, skills, and alignment with the responsibilities outlined for the role. The total compensation will include a competitive base variable, up to an on-target earning (OTE) o

f $185k .To learn more about the culture & employee experience at Trustwell, check out our LinkedIn or G

lassDoor!Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resour

ces team.Acceptable Background and References Required; Upon any conditional offers made by T

rustwell.Equal Opportunity Employer/ DFWP/ Affirmative Action

Salary : $185,000

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