What are the responsibilities and job description for the Customer Service Representative (CSR) position at TrustWareGate?
About TrustWareGate
TrustWareGate is a logistics and warehousing company providing secure storage, inventory management, and distribution support to business clients. Our operations rely on safe and reliable transportation of goods between warehouses, clients, and distribution points.
Position Overview
We are seeking a professional Customer Service Representative (CSR) to support our logistics operations by assisting clients with inquiries, shipment updates, and service coordination in Baton Rouge.
Key Responsibilities
- Respond to customer inquiries via phone and email
- Provide updates on shipments and inventory status
- Assist with service requests and basic account questions
- Coordinate with warehouse and logistics teams
- Maintain accurate records of customer interactions
- Ensure a high level of customer satisfaction
Salary : $18 - $28