Law Firm Claims Reviewer

Trustpoint.One is immediately hiring Claims Reviewers for our law firm client in Richmond, Virginia for an upcoming 4-6 month contract assignment, with an expected start date in June 2026, and the possibility of extension or conversion. This entry-level law firm role entails reviewing and processing claims related documentation. The related details are as follows:

• The position is a 40 hour per week role with a standard 8:30am-5:00pm (Monday to Friday) work schedule. This is not a “flextime” role, no nights or weekend work required.
• The position is a hybrid work assignment and with two days per week of required in-office work every Tuesday and Thursday and remote the rest of the time. Prospective new hires should reside and work in the greater Richmond, VA area (or within a commutable distance) to report to the firm office on Tuesdays and Thursdays.
• The hourly pay rate is $23/hour, paid weekly.
• A Bachelor’s degree is required for employment consideration. Paralegal certification is preferred.
• Strong undergraduate credentials: with emphasis on research and/or internships is highly desired.
• No prior law firm experience is required for consideration.
• All candidates must be able to work at a computer screen for a sustained amount of time.

The job responsibilities may include data validation and review for claims administration, data entry in Excel, working with legal team members and outside counsel on the document requests, scanning, copying, filing (both hard and electronic files), and assisting attorneys with other various claims support and administrative duties.

Qualified and interested candidates are encouraged to submit a resume for immediate consideration!

Key Details

• Physical Requirements: Must be able to perform essential duties satisfactorily with reasonable accommodations
• Work is generally performed sitting, talking, hearing, and typing
• This is a high-volume screen-based role, requiring constant, prolonged computer usage, including but not limited to: reviewing documents, managing visual content, and attending virtual meetings
• Visual acuity required for computer use, data analysis, and extended reading
• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of hands and fingers for typing and document handling
• Occasional standing, walking, bending, and reaching
• Ability to lift and carry items weighting up to 30 pounds

Remote Work & Information Security Requirements

Employees in this role are expected to maintain a work environment that supports the protection of confidential, proprietary, and client-sensitive information, consistent with Company policies and applicable legal and regulatory requirements.

• To support these obligations, individuals in this role should be able to: Maintain a secure and reliable internet connection capable of supporting required systems and applications
• Utilize company-issued or approved technology, including compliance with required security tools (e.g., VPN, multi-factor authentication, endpoint protection)
• Conduct work in a manner that protects the confidentiality of information, including taking reasonable steps to prevent unauthorized access, viewing, or disclosure of sensitive materials
• Follow all applicable information security, data privacy, and acceptable use policies as communicated by the Company
• Promptly report any suspected security incidents, breaches, or system vulnerabilities in accordance with Company protocols

Workplace Monitoring & Data Use Notice

To protect client and Company systems, data, and confidential information, Trustpoint may implement reasonable administrative, technical, and physical safeguards, which may include monitoring of Company-provided systems, devices, and networks, consistent with applicable law.

In certain roles, individuals may perform work within client-controlled environments, including client systems, platforms, or physical worksites. In such cases, work activities may also be subject to the client’s applicable policies, procedures, and monitoring practices.

Trustpoint does not control client monitoring practices but expects that any such practices will be conducted in accordance with applicable laws and contractual obligations. Additional information regarding applicable policies will be provided during the onboarding process or prior to assignment, as appropriate.

Client Specific Requirements Notice

Certain roles may be subject to additional client-specific screening, compliance, or credentialing requirements. Any such requirements will be communicated at the appropriate stage of the hiring process and will be administered in accordance with applicable federal, state, and local laws.

Pay Transparency Notice

Pursuant to applicable law, this position includes a good-faith salary or hourly range at the time of posting. The final compensation offered will be determined based on factors including, but not limited to, relevant experience, skills, education, geographic location, and business needs.

Equal Employment Opportunity Statement

Trustpoint provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. Employment decisions are made without regard to any protected characteristic under applicable federal, state, or local law