What are the responsibilities and job description for the Employee Relations Partner position at Trustmark Bank?
Overview
This position is responsible for conducting workplace investigations with professionalism, confidentiality, integrity and serves as a trusted advisor to leadership and associates.
**This position may be filled as a Sr. Employee Relations Partner. Additional responsibilities and qualfications apply.**
Responsibilities
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
This position is responsible for conducting workplace investigations with professionalism, confidentiality, integrity and serves as a trusted advisor to leadership and associates.
**This position may be filled as a Sr. Employee Relations Partner. Additional responsibilities and qualfications apply.**
Responsibilities
- Serve as a trusted advisor, addressing employee relations issues such as performance coaching, behavioral concerns, conflict resolution, and leadership consultation
- Interprets, communicates and provides guidance on company policies, employment laws and best practices to ensure consistency and compliance
- Conduct internal investigations, including performance issues, voluntary and involuntary terminations and workplace conduct matters
- Maintain thorough employee relations files related to investigations and corrective actions
- Drafts, proofs and finalizes employee relations documentation to ensure accuracy and compliance with policy and legal requirements
- Collaborate with legal and compliance teams to ensure adherence to federal, state and local laws
- Assist with special projects and other HR initiatives as needed
- Perform additional duties as assigned.
- Develop and deliver training workshops for employees and leaders
- Analyze investigation trends and provide insights to refine policies and improve processes
- Serve as a mentor to other Employee Relations Partners
- Perform additional duties as assigned
- Bachelor’s degree in Human Resources, Business or related field of study or equivalent work experience
- 3 years experience working in an employee relations, investigations or similar role
- Knowledge of federal, state and local regulations relating to employment practices
- Proven track record of managing sensitive employee relations issues and mentoring associates and managers
- Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with members of management and employees
- Strong organizational and writing skills, results driven, and the ability to meet established goals and deadlines
- Strong problem resolution and critical thinking skills
- Strong ability to identify trends and propose solutions that enhance both compliance and workplace culture
- Commitment to handling all matters with discretion, integrity and confidentiality
- Intermediate knowledge of Microsoft Office including, but not limited to, Word, Excel, and PowerPoint
- Ability to build human connections easily and deep emotional intelligence and objective empathy
- Ability to see situations from all perspectives and work through conflicts and performance concerns for the best possible outcomes for everyone involved
- SHRM-CP or PHR Certification preferred
- Prior experience in HR with a financial institution preferred
- 7 years experience working in an employee relations, investigations or similar role
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.