Collection Agency Compliance Manager

The Role (Why You Might Care)

We’re hiring a Collection Compliance Manager to help build and scale compliance for a fully licensed, AI-native collections agency operating at national scale.

This role is for someone who wants more than policy maintenance. You’ll work hands-on with AI-powered compliance tools, automated monitoring, and data-driven workflows, helping embed compliance directly into how the business and technology operate.

You’ll own the Compliance Management System  and Third-Party Risk Management  program, partnering closely with Legal, Product, Operations, and Client Success in a fast-growing, high-expectation environment.

What You’ll Actually Do

• Own and evolve the Compliance Management System , including monitoring, issue tracking, escalation, and reporting

• Lead Third-Party Risk Management : vendor due diligence, risk assessments, ongoing monitoring, and documentation

• Embed compliance into AI-driven workflows and automation, not just manual reviews

• Maintain audit-ready policies, SOPs, licenses, vendor files, and documentation

• Manage licenses, renewals, audits, certifications, and regulatory deadlines

• Monitor federal and state regulatory changes and assess business impact

• Support internal and external audits (client, regulatory, partner)

• Provide clear, practical compliance guidance and training across teams

What We’re Looking For

• RMAI CCCP certification (or equivalent) and ability to maintain required state collections licenses

• 7–10 years of compliance experience in collections, financial services, fintech, or regulated services

• Strong working knowledge of FDCPA, CFPB guidance, and state collections laws

• Tech-savvy and fast-learning—comfortable with compliance platforms, dashboards, and automation tools

• Hands-on experience running TPRM programs and managing third-party risk

• Ability to stay calm, thoughtful, and effective under pressure

• Strong organizational, analytical, and communication skills

• Comfortable operating in a fast-moving, high-ownership environment

About Kompato AI

Kompato AI is the first and only fully licensed, AI-native collections agency, built to outperform traditional agencies while raising the standard for compliance and consumer trust.

We’re backed by $100M from Sequoia Capital and other top-tier investors and are part of a leading global AI group serving major financial institutions. Compliance is treated as a core product capability, not a checkbox.

How We Operate

• Extreme Ownership – We act like founders and own outcomes

• Insight-Driven – We challenge convention and act on what’s true

• Mindfulness – We stay composed and intentional under pressure

• Audacity – We aim high, execute fast, and take social impact seriously

Why This Role Is Different

You’ll help shape what modern, AI-driven compliance looks like in a regulated industry—and do it in a company where compliance has real influence on how technology and operations are built.