What are the responsibilities and job description for the Self Storage Assistant Manager position at Trusted Self Storage Professionals?
Job Description
We are a small management company looking for a dependable, energetic, and team-oriented Self-Storage Assistant Manager to support the daily operations of a storage facility in Waxahachie, Texas.
This position is ideal for someone who enjoys helping customers, staying organized, learning new systems, and contributing to a team. The Assistant Manager must be comfortable working alongside others and independently when providing coverage at the property.
No previous self-storage experience is required—we can teach you the storage business. Reliability, initiative, integrity, a willingness to learn, and a positive attitude are most important to us.
What You’ll Be Doing
- Assist customers with rentals, payments, questions, and account needs
- Provide friendly and professional customer service
- Follow up with prospective customers and help convert leads into rentals
- Support the Property Manager and other team members with daily facility operations
- Provide independent coverage and remain productive when working alone
- Complete administrative and computer-based tasks accurately
- Use multiple software programs to manage customer accounts, payments, communications, access systems, and facility operations
- Learn new software, equipment, and troubleshooting processes as needed
- Complete routine property walks and inspections
- Help maintain a clean, organized, professional, and welcoming facility
- Recognize problems and communicate them promptly to the appropriate team member
- Follow company procedures and maintain accurate records
- Assist with other facility-related tasks as needed
What We’re Looking For
- Reliable, dependable, and punctual
- A team player who communicates well and is willing to help where needed
- Able to work independently without constant supervision
- Friendly, professional, and comfortable speaking with customers
- Strong attention to detail and organizational skills
- Good critical-thinking and problem-solving abilities
- Comfortable using computers, learning new software, and switching between multiple systems
- Willing to troubleshoot basic technology and property-related issues
- Willing to learn tasks that may be unfamiliar
- Able to stay productive and identify what needs attention during slower periods
- Valid driver’s license and reliable transportation required
- Bilingual is a plus, but not required
Schedule Requirements
- Additional flexibility to help cover team members’ scheduled time-off requests is preferred
- Weekday scheduling will be based on facility needs and the employee’s availability
Hiring Requirements
Employment is contingent upon successfully completing applicable pre-employment screening, which may include:
- Background check
- Drug screening
- Credit check
If you are looking for a part-time position where you can support a team, help customers, learn new skills, and work independently when needed, we would love to hear from you.
Please submit your resume for consideration.
After applying, please send us a message through Indeed with your availability for each day of the week. In your message, please also confirm that you are available to work every other Saturday and that you have a valid driver’s license and reliable transportation.
Job Type: Part-time or Full Time
Pay: $16.00 per hour
Work Location: In person
Benefits
- Opportunity for a monthly bonus
- Mileage reimbursement
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $16