What are the responsibilities and job description for the Practice Administrator position at Trusted Doctors?
Description
We are seeking an experienced and motivated Pediatric Practice Manager to oversee
the daily operations of our multi-site practice. The ideal candidate will bring strong
leadership skills, a deep understanding of healthcare management, and a passion for
delivering outstanding patient and staff experience. This role requires close
collaboration with physician partners, staff, and patients to ensure clinical and
operational excellence. Compensation includes full benefits. Pay is commensurate with
experience. The position is full time, 5-day work week with occasional remote work,
offering excellent benefits such as: Paid Time Off; 401k; Health insurance and Paid
Holidays.
Requirements
Key Responsibilities:
Staff Management:
- Lead and manage a high-performing administrative and clinical team
- Develop schedules, oversee training, conduct performance reviews, and support employee relations
Financial Oversight:
- Manage practice budgets, billing workflows, revenue cycle, and patient collections
- Monitor financial performance and identify opportunities for growth and efficiency
Regulatory Compliance:
- Ensure strict adherence to HIPAA, OSHA, and other healthcare regulations
- Maintain accurate patient records and compliance documentation
? Patient Experience:
- Foster a welcoming environment and address patient concerns effectively
- Implement initiatives to enhance service quality and satisfaction?
Operations Management:
- Oversee daily functions, including scheduling, inventory, and facility maintenance
- Ensure seamless operations across all four locations
? Communication & Collaboration:
- Serve as the communication bridge between physicians, staff, and external stakeholders
- Support implementation of strategic practice goals
Example Duties Include:
- Managing employee work schedules to ensure efficient coverage
- Recruiting, training, and mentoring staff members
- Ensuring medical records accuracy and regulatory compliance
- Developing and updating practice protocols and policies
- Analyzing financial metrics to boost profitability
- Handling patient feedback and service recovery
- Leading quality improvement efforts across all locations
Required Qualifications:
- Minimum of 3 years’ experience in healthcare practice management
- BA preferred but will consider exceptional experience, track record, and education
- Proven leadership and team management capabilities
- Proficiency with electronic medical records systems, if possible especially eClinicalWorks (eCW)
- Strong computer skills, including Microsoft Office Suite
- In-depth knowledge of healthcare regulations and best practices
Preferred Qualifications:
- Experience managing healthcare practice
- Pediatric practice management experience highly desirable
How to Apply:
Qualified candidates are encouraged to submit a resume and a cover letter outlining their experience and interest in this role.
This job description is intended to provide only basic guidelines for meeting job
requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.
This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.