Appraisal Coordinator - Albany, NY

Appraisal Coordinator

Reports to: Appraisal Manager

FLSA Status: Non-Exempt | Supervisory Role: No

Why Join Us?

At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. Join us as an integral part of a dynamic team committed to excellence and operational efficiency. We value professionalism, initiative, and a proactive approach to supporting our organization’s goals.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

About The Appraisal Coordinator Role

In this pivotal, entry-level position within the financial sector, you will be instrumental in facilitating precise residential real estate evaluations. You will leverage tools to gather and synthesize critical market data, directly contributing to the Bank's informed decision-making process.

This role offers a unique opportunity for professional development; all evaluations conducted are meticulously reviewed and guided by a team of highly experienced, licensed appraisers, ensuring unparalleled mentorship and a clear path to mastery in the appraisal industry. Join a forward-thinking team where your contributions directly support robust financial operations.

Key Responsibilities

• Customer Interaction: Schedule appraisals and communicate with clients regarding assignments.
• Property Inspections: Travel to and physically inspect the exterior and/or interior of collateral properties.
• Market Research & Analysis: Research, develop, and analyze comparable sales, rental, and cost data to determine property market value.
• Report Preparation: Write appraisal reports based on research and analyses; assist staff with online research.
• Data Management: Support fellow staff in data entry for appraisal reports.
• Training & Education: Complete assigned online and classroom appraisal courses; fulfill continuing education requirements if licensed.
• Quality Review: Assist in reviewing appraisal and evaluation reports for staff and fee appraisers if licensed.
  
  

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

• Associate’s degree in a business-related field or equivalent experience.
• Effective verbal and written communication skills.
• Well-organized; ability to manage multiple tasks and meet time-sensitive deadlines.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Office (Excel, Word).
• Reliable transportation and access to MLS database.
• Fluent in English; bilingual a plus
• Access to reliable transportation
  
  

Schedule

Full-time position; Monday – Friday, 8:30 am – 5:00 pm. Evening/weekend work as needed.

Travel

• 50–60% of working hours spent traveling to properties using personal vehicle. Valid, clean driver’s license required.
  
  

Work Environment

• Frequent exposure to outside conditions and occasional exposure to extreme conditions (e.g., construction sites).
• Noise levels may be loud at certain sites.
  
  

Equal Employment Opportunity Statement

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

• Hiring, placement, upgrading, transfer, demotion or promotion
• Recruitment, advertising or solicitation for employment
• Treatment during employment
• Rates of pay or other forms of compensation
• Selection for training, including apprenticeship
• Layoff or termination
  
  

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.