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Consumer Loan Officer I - Job Description |
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Department: | Lending | Grade: | 8 |
Reports To: | VP of Consumer Lending | Classification: | Exempt |
Supervises Direct: | None |
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Approved By: | KAW | Effective Date: | 09/01/2023 |
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Role: |
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Assists members with their consumer lending needs, analyzing loan requests and making credit decisions based on lending policy. |
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Essential Functions & Responsibilities: |
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- Analyzes current financial position of members to determine the degree of risk involved in extending credit or lending money. Makes decision to approve, disapprove, or forward the loan request to higher levels for decision.
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- Establishes the terms and conditions of an approved loan and reviews them with the member.
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- Explains loan programs to customers, evaluates their needs and recommends loan options.
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- Follows current loans to ensure compliance with terms and coordinates with collections.
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- Authorize release of collateral on existing loans, changes in loan terms, waivers of payments, due date change, etc.
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- Performs other duties as assigned.
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Performance Measurements: |
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1. | Adhere to Credit Union Corporate Service Standards. |
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2. | Provide informed, prompt, and accurate service and support to all members and associates by accurately processing and relaying loan decisions. |
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3. | Meet or exceed assigned loan volume and incentive goals. |
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4. | Maintain delinquency and charge off rates in accordance with Credit Union policy. |
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5. | Sell assigned volume of loan insurance products. |
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Knowledge and Skills: |
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Experience | Two years to five years of similar or related experience. |
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Education | (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program. |
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Interpersonal Skills | A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. |
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Physical Requirements | FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. |
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Work Environment | No hazardous or significantly unpleasant conditions. |
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This Job Description is not a complete statement of all duties and responsibilities comprising the position. |
