What are the responsibilities and job description for the SAP Business Systems Analyst position at TRUMPF North America?
As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
The SAP Business Systems Analyst provides project management, support, process improvement identification and implementation, maintenance and training focusing on the Business Applications for Sales (SAP, CPQ (E2Q), eCommerce).
Duties & Responsibilities
The SAP Business Systems Analyst provides project management, support, process improvement identification and implementation, maintenance and training focusing on the Business Applications for Sales (SAP, CPQ (E2Q), eCommerce).
Duties & Responsibilities
- Consult for the business in Sales processes including Customer Relationship Management, Configure Price Quote and SAP Order Fulfillment.
- Provide end-to-end, 2nd level process support and serve as a contact for key users.
- User Incident, Request, and Demand Management.
- Drive continuous improvement activities and projects.
- Member of the S4HANA Project Team to drive and support the successful implementation globally.
- Build the Business Application Key User community and be the link to business process manager and IT Architects in the central department.
- Develop and maintain key user training documentation and provide training to all new key users and existing key users as necessary.
- Complete other tasks assigned from the direct supervisor per business requirement.
- Weekends on-call may be required.
- Customer Relationship Tool SAP C4C Cloud for Customer
- Configure Price Quote Tool Integration into SAP.
- SAP SD, CS, MM, Variant Configuration.
- ITIL and project and process management skills.
- Ability to work under pressure to meet deadlines.
- Strong analytical skills.
- Ability to prioritize and complete multiple tasks simultaneously.
- Customer-oriented, conflict resolution skills and a cooperative leadership style.
- Overarching understanding of business and production processes.
- Experience in manufacturing industry, preferable machinery.
- Hands-on mentality combined with a results-oriented approach to work.
- Enthusiasm for continuous learning.
- Working in an international environment.
- Fluent in English (verbally and in writing); some German language skills (verbally and in writing) a plus.
- 5 years SAP working experience, preferably working abroad in multinational environment.
- Undergraduate Degree/Business or Computer Science/Technology
- Graduate degree preferred or comparable working experience.