Busser- Restaurant (AM)

POSITION PURPOSE:

Sets and clears restaurant tables; stocks all service stations and assists food servers with table service to ensure total guest satisfaction; delivers food and beverage items from kitchen and bar to guest; cleans and maintains work areas to specification.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

• Quickly and neatly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
• Quickly and neatly delivers food items from kitchen to guest.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
• Assist server with food & beverage service to ensure guest satisfaction.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Performs all other job-related duties as requested.

OTHER:

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.

Regular attendance in conformance with the standards, which may be established by Trump Hotel Las Vegas from time to time, is essential to the successful performance of this position.  Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.  

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply.
• Perform all assigned side work to include replenishing condiments and restocking side stands.
• Perform other duties as requested, such as cleaning unexpected spills, handling special guest requests, greeting and seating guests and ensuring guest satisfaction.
• Attend training and meetings as required.

QUALIFICATION STANDARDS:

EDUCATION

High School graduate preferred.   

EXPERIENCE

One to two years of experience in field and bar service experience preferred. Must be able to work varied shifts, to include weekends and holidays.

LICENSES OR CERTIFICATES

Must be able to obtain a Health Card from the Southern Nevada Health District and a TAM Card.

GROOMING

All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. 

OTHER

Must be at least 21 years of age. 

Additional language ability is preferred.

NOTICE:

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

MUST BE ABLE TO WORK ALL SHIFTS IF NEEDED, WEEKENDS AND HOLIDAYS. 

"Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”