Director of Food + Beverage

Position Overview

Qualifications and Physical/Mental Requirements

• Reading, writing, and oral proficiency in the English language (level to be customized per position).

• The ability to follow payroll and essential sign-out procedures.

• The ability to offer any assistance possible to guests. 

• The ability to respond appropriately to any hotel emergency or safety situation.

• The ability to perform other tasks or projects assigned by hotel management and staff.

• Comply with TIHTC work rules and standards per the associate handbook and management's direction.

• Work harmoniously and professionally with co-workers and management.

Specific Position Requirements

• Four-year college degree in Hotel Management

• Minimum of 3 years progressive experience in the management of deluxe property

• Prior background in catering and other F&B outlets

• Thorough knowledge of first-class food and beverage operations

• Thorough understanding of food and beverage cost controls

• Thorough knowledge of imported and domestic wines, alcoholic beverages, and mixers

• Thorough knowledge of all aspects of service

• Exceptional verbal communication skills to negotiate and persuade staff and guests to achieve results beneficial to the Hotel

• Ability to maintain excellent relations with Hotel staff

Position Responsibilities

• Monitor productivity of all Food and Beverage divisions

• Generate financial statements and reports

• Select and supervise Food and Beverage department heads and associates

• Design and develop division policies and operating budgets including, but not limited to, staffing forecasts and payroll costs

• Maximize profitability within the division

• Establish and implement objectives for the Food and Beverage department

• Handle guest complaints

• Ensure that the hotel's philosophy concerning hiring, associate relations, supervision, and discipline are met.

• Train, motivate, evaluate, mentor, and direct associates and managers to meet desired ends.

• Supervise department meetings and attend general or executive meetings as required.

• Act as Manager on Duty (MOD)

License/Certificate

Tips/BASSET certification preferred

ServSafe City of Chicago certification preferred

BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here.  

E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Equal Opportunity Employer 

We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.