School Support Field Technician

Candidate Must Be Local to 130 Trinity Ave SW, 5th Floor, Atlanta, Georgia.

3 years of work experience minimum

A Certification REQUIRED

Strong customer service skills

Strong oral and written communication skills

Prior experience with desk-side and break/fix support is a MUST

• Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST
• Proficient in understanding network infrastructure and wireless support

Familiarity with ticketing systems (Incident IQ) preferred

Experience in an educational environment is a plus

Must pass a fingerprint background check

Must be authorized to work in the United States

Valid driver's license and reliable personal transportation required

Personal Attributes:

Must be punctual, present, and visible throughout the workday

Creative, curious, analytical, enthusiastic, and display strong attention to detail

Ability to work independently and effectively on tight deadlines, as necessary

Excellent command of the English language

Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers

Positive and productive team player

Desire to learn new skills as technology evolves

Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed)

Neat and clean appearance to include personal hygiene

Education/Training:

Minimum of an Associate degree (preferred)

• A Certification

Minimum of 3 years of continuous hands-on work experience in IT Field Support, including troubleshooting hardware, software, and network issues.

Estimated Duration

02/23/2026 - 06/30/2026

Job Type: Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

License/Certification:

• A Certification REQUIRED (Required)

Location:

• Atlanta, GA 30303 (Required)

Work Location: In person

Salary : $16 - $18