Wholesale Quality Control Manager

Wholesale Quality Control Manager This job is available in 5 locations Mortgage, Consumer Lending and Payment Solutions Posted Date 11/24/2025 The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Lead a team supporting quality control functions and exam management coordination within Wholesale Banking. Responsible for overseeing the administration of various quality control platforms and reporting to ensure effective risk management in wholesale banking. Manage primarily credit related regulatory exams and internal audits to ensure responsive, transparent and complete deliverables through coordination with the appropriate areas of the organization. Monitor, inspect, and propose measures to correct or improve processes and approach to meet established thresholds and quality standards. Essential Duties and Responsibilities The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Primary point of contact and management for all third-party examinations, internal and external 2. Takes full ownership of Supervisory Issues and Management Self-Identified issues until full remediation is achieved 3. Provide change management leadership related to Truist Merger Program. 4. Support for Regional Portfolio Management Activities through owned platforms 5. Liaison for Regional Commercial Credit and Commercial Credit constituents 6. Provides Data Analytics and Reporting on the Quality Control results 7. Drive partnerships within Wholesale Banking and throughout the broader Truist organization to identify upcoming trends and issues focusing on proactive change management and communication. 8. Proactive outreach and consultation with primary business partners to identify opportunities to engage in constructive dialogue to improve Wholesale Banking results. 9. Provide cross team leadership and consultation in support of all Wholesale Credit Delivery strategic initiatives. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. College Degree or equivalent education, training and work-related experience. 2. 15+ years of Commercial Banking and Commercial Credit experience. 3. Excellent leadership, interpersonal, team and communication skills (written and verbal) 4. Ability to communicate and function professionally with all levels of personnel and business partners across the organization Preferred Qualifications: 1. RMA - Credit Risk Certification designation 2. Experience managing regulatory examinations 3. Experience in managing quality control functions 4. Experience in supporting cross-organizational change General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work