Front Desk Lead

TruFusion Ballard is reimagining the group fitness experience- offering 4 different studios in a 10,000 square foot state of the art facility. From Yoga to Pilates, Barre to Bootcamp, we have it all!

Role: Front Desk Lead

TruFusion is a national group fitness & yoga brand, revolutionizing the industry. Our studios have both heated & unheated rooms offering a variety of group fitness classes including bootcamps, pilates, barre, boxing, kettlebells, TRX, HIIT, and all types of yoga.

We are looking for an enthusiastic individual to join our superstar sales team as our Lead Wellness Coordinator. We are looking for individuals with a proven track record of sales, that are great team players and willing to go the extra mile with customer service! As a Wellness Concierge Lead, you will be the first point of contact for members; ensuring a great experience from the moment they walk in the door. You will be the "who said" of the front desk and set the example with the sales staff, as well as be the leader on duty when working. If you love fitness and being around people, working in a fun, fast-paced environment, we want to hear from you!

Specific duties include:

-training new staff members, and providing redirection, coaching for existing staff

-checking members in for classes

-selling new memberships; providing studio tours

-maintaining accurate records in CRM system

-maintaining retail shelves and visual standards, assist with inventory

-overall studio cleanliness

-assist studio technicians with housekeeping- cleaning studios between classes, laundry

-resolve any membership issues

-point of contact for any facility issues

-MindBody experience a plus

-All team members receive a discount on retail items as well as a complimentary studio membership for unlimited classes. This is a full-time position with a minimum of 30 hours per week; evenings and weekends are required

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
TruFusion follows all local and state mandates; employees and members are required to wear masks, as well as provide proof of COVID-19 vaccination or regular negative tests.

Application Question(s):

• What is your availability to work? Are you available evenings and weekends?

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)

Work Location: One location