What are the responsibilities and job description for the Wealth Advisor position at Truepoint Wealth Counsel?
Wealth Advisor Job Profile
The Wealth Advisor serves as the primary point of contact for clients and is responsible for the overall management of the client relationship. The role focuses on managing and enhancing complex client relationships by ensuring exceptional service delivery, effective communication, and timely resolution of issues. In this position, Wealth Advisors partner with internal teams to support prospective client onboarding and drive firm growth through client referrals and strategic outreach.
Core Responsibilities
Leading client relationships with the goal of ensuring high client satisfaction
We are a team of good people who put forth relentless effort to serve others.
Demonstrate Truepoint’s Core Values
The Wealth Advisor serves as the primary point of contact for clients and is responsible for the overall management of the client relationship. The role focuses on managing and enhancing complex client relationships by ensuring exceptional service delivery, effective communication, and timely resolution of issues. In this position, Wealth Advisors partner with internal teams to support prospective client onboarding and drive firm growth through client referrals and strategic outreach.
Core Responsibilities
Leading client relationships with the goal of ensuring high client satisfaction
- Collaborate internally with specialist teams to ensure effective delivery of services to clients
- Manage and lead the firm’s most complex client relationships, ensuring superior client experience
- Ensure written and verbal client communications are polished and tailored to client preferences
- Troubleshoot and resolve unexpected client issues in a timely manner
- Work closely with prospect liaisons to develop and onboard prospective clients
- Build and strengthen client relationships through day-to-day and out-of-office activities via firm events, travel, etc.
- Share expertise by contributing to the development of client and public-facing content
- Increase awareness of the firm via community and social media opportunities
- Fostering prospective client introductions from highly satisfied clients
- Assist in and potentially lead the completion of strategic initiatives and projects
We are a team of good people who put forth relentless effort to serve others.
Demonstrate Truepoint’s Core Values
- We are a team: we get on the bus, we are dependable and accountable, embrace collaboration, proactively step-up and pitch-in and we actively help our teammates grow and succeed.
- We are good people: we are humble, genuine, compassionate, open-minded, positive, and fun to be around.
- We put forth relentless effort: we exhibit a can-do spirit, we take initiative, solve problems, go above and beyond, and continually improve.
- We serve others: we listen first, build relationships, anticipate the needs of others, take ownership, and resolve issues – we strive to exceed expectations.
- Strong academic track record, including the achievement of a bachelor’s or advanced degree.
- Industry designation preferred: CERTIFIED FINANCIAL PLANNERTM, Chartered Financial Analyst, or Certified Public Accountant.
- 3 years of client-facing experience in the financial services industry.
- Great interpersonal skills and ability to build relationships.
- Passion for delivering fiduciary guidance and financial education.
- A positive, client-centric mindset with the initiative and drive to exceed expectations.
- Ability to coordinate across teams and manage internal processes, with a high attention to detail.
- Self-motivated to work both collaboratively and autonomously.
- Demonstrate initiative to grow both personally and professionally as our industry and firm change.
- Prolonged periods of working on a computer and occasional periods sitting.
- May have to lift up to 15 pounds.
- Minimal travel required. Frequent attendance at internal meetings required.
- Occasional attendance at meeting with outside partners.
- Travel outside the region may be required for business and/or professional development.
- In our hybrid work environment, the company reserves the right to modify in-office attendance requirements at its discretion based on business needs.