Account Supervisor - Marketing Communications

Our product is our people, and we’re committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you’re doing valuable work and discovering something new every day—even if you have a tenured career?  You’re a TruePointer if you’re nimble and committed to delivering excellent client service and meaningful results!   

TruePoint Communications is a seven-time Inc. 5000 fastest-growing company and a four-time Top 100 PR agency in the USA that values innovation, collaboration, and growth. With flexible work options and unique perks like competitive health benefits, 401(k) profit-sharing, sabbaticals, and professional development opportunities, we’re committed to empowering our team to excel.  

TruePoint’s Account Supervisor on our Marcom team is a strategic and highly collaborative role responsible for leading day-to-day marketing communications and working across multiple client accounts. This individual manages the development and execution of integrated marketing deliverables for both B2C and B2B clients, partnering closely with internal team members across account service, creative, digital, content, and strategy to deliver high-quality work that drives results.

The ideal candidate brings agency experience, strong marketing acumen, and the ability to move seamlessly between client counsel and tactical execution. They are organized, solutions-oriented, and comfortable managing multiple priorities while ensuring projects stay on track; deliverables meet expectations, and cross-functional teams stay aligned. This role requires a balance of client relationship management, marketing execution, and team coordination, with leadership demonstrated through collaboration, accountability, and consistent delivery.

Responsibilities

Client Leadership and Strategy

• Serve as the primary client point of contact, building trusted relationships and delivering high-impact client management and support.
• Lead development and execution of integrated marketing communications programs aligned to client business goals.
• Anticipate challenges, identify risks, and provide proactive, solutions-oriented recommendations.
  
  

Account Management and Execution

• Oversee day-to-day account activity, ensuring alignment across strategy, execution, timelines, and client expectations.
• Ability to project manage several marketing components on multiple timelines across a variety of accounts.
• Manage scopes and understand the impact of project hours and team utilization to keep projects and the client operating profitably.
• Maintain strong attention to detail while managing multiple priorities in a fast-paced environment; discerning what is urgent from what is important.
  
  

Content Development

• Lead development of high-quality written materials aligned with client strategy, key objectives, brand voice and tone, and the creation of content to enable high engagement.
• Ability to proofread and review marketing content and copy to ensure it is error-free and on brand.
• Develop creative briefs for teams to align on new projects with the ability to comprehensively understand the project, scheduling, client reviews, key metrics, and visual direction.
  
  

Growth and Business Development

• Identify and drive organic growth opportunities within existing accounts.
• Support new business efforts, including research, strategy development, and proposal preparation.
  
  

Team and Operational Leadership

• Collaborate with cross-functional teams to deliver integrated client solutions.
• Delegate effectively and direct the work of others to ensure high-quality execution.
• Coach and develop team members, fostering a high-performing and engaged team environment.
• Identify training and development opportunities to support team growth and retention.
  
  

Role Expectations

• Works with minimal day-to-day oversight while aligning with leadership on priorities and execution plans
• Directs the work of others and ensures deliverables meet established standards
• Identifies issues impacting delivery and proposes practical, strategic solutions
• Applies strong industry knowledge to inform decisions affecting accounts and team performance
• Leads budget management and ensures effective allocation of resources
• Drives team performance, skill development, and operational excellence
• Builds long-term client relationships grounded in trust and results
• Contributes to outcomes that impact multiple teams across the agency
  
  

Qualifications

• 5 years of marketing and/or corporate communications experience
• 2 years of project management experience
• 2 years of direct team management and supervision experience
• 3 years of experience managing clients, including leading client meetings and communicating directly with clients on project updates
• Excellent writing, editing, and presentation skills
• Ability to understand and communicate complex products, services, and solutions
  
  

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.