Production Support Specialist 2 Lead

SUMMARY OF RESPONSIBILITIES

The Production Support Specialist 2 plays an advanced role in supporting production operations by coordinating material flow, assisting machine operators, and ensuring efficient use of equipment. This position requires leadership qualities, technical proficiency, and a strong commitment to safety and continuous improvement.

ESSENTIAL JOB FUNCTIONS

• Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition.
• Oversee and coordinate material flow to ensure timely delivery to production lines.
• Train and guide entry-level team members on proper material handling and safety procedures.
• Operate forklifts, pallet jacks, and overhead cranes. Proficiency in advanced material handling equipment.
• Assist machine operators with timely material retrieval and delivery.
• Perform basic equipment operation tasks independently when required.
• Conduct regular checks for material quality and equipment readiness.
• Maintain accurate documentation for material movement and equipment operation.
• Identify and implement process improvements to increase efficiency and reduce waste.
• Ensure compliance with all safety and quality standards.
• Willingness to work flexible hours, including overtime and weekends as needed.
• Prompt and dependable attendance.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND QUALITIES

• Ability to read and interpret tape measures (imperial and metric).
• Advanced understanding of material handling processes and inventory systems.
• Ability to troubleshoot production delays and material shortages.
• Strong oral and written communication skills.
• Strong organizational and leadership skills.
• Proficiency in operating cranes and advanced machinery.
• Basic computer skills for inventory and production tracking.
• Ability to work in various weather conditions and adapt to changing priorities.

EDUCATION AND WORK EXPERIENCE

• High School diploma or GED required.
• Forklift certification required; crane operation certification preferred.
• 2–3 years of experience in material handling or equipment operation is required.